Molecular Contamination Control Sales Coordinator - ME & CIS

Job purpose

Expectation

1

• .
• Sales coordination and commercial support
• Coordinate incoming customer enquiries, quotation requests, and follow-up actions in line with agreed commercial priorities and timelines.
• Support the Sales Manager and Sales Engineers in preparing and issuing quotations, customer correspondence, and related commercial documentation.
• Ensure customer requests, inputs, and supporting information are complete before release of quotations or submission of offers.
• Monitor pending quotations, internal approvals, technical clarifications, and customer responses; follow through on open actions to keep opportunities moving.
• Maintain visibility of next steps across active opportunities and support disciplined follow-up.

2

• .
• Quotation management and document control
• Prepare quotation packs and supporting files in the correct format and ensure all required attachments and commercial references are included.
• Support coordination of tender documentation, prequalification paperwork, and bid submission requirements where applicable.
• Maintain structured filing, version control, and traceability for quotations, customer correspondence, and related commercial records.
• Ensure customer-facing documents are accurate, professional, and aligned with internal templates and governance standards.
• 3.
• CRM, pipeline tracking and reporting
• Maintain accurate and timely updates in the CRM system, including leads, opportunities, visit reports, quotations, action points, and status updates.
• Track quotation status, ageing, next steps, and follow-up actions to support pipeline visibility and forecast discipline.
• Prepare basic reports, summaries, and commercial trackers as required by the Sales Manager.
• Help reinforce process discipline in opportunity tracking, reporting accuracy, and timely record updates

4

• .
• Customer communication and service support
• Act as a professional point of contact for customers on quotation status, documentation requests, and routine commercial coordination matters.
• Ensure communication is timely, clear, courteous, and aligned with the wider sales approach.
• Route technical or commercial escalation points to the correct owner while maintaining follow-up discipline
• Internal and external interfaces
• Internal interfaces
• External interfaces
• Sales Manager
• Sales Engineers

• Customer Service / Sales Support

• Technical / application teams
• Factories / product teams
• Logistics and supply chain
• Finance / credit control
• Regional support functions* Customers and key contacts
• Consultants / contractors where relevant
• Vendors / third parties for documentation follow-up
• Prospective customers during enquiry stage
• Skills (Problem-solving requirements, people skills requirements)

Key Skills

• 1. **Technical Skills**
• Strong ability to coordinate multiple enquiries, quotations, deadlines, and follow-up actions in a structured and organized manner.
• Good understanding of quotation flow, customer support, commercial administration, and documentation handling in a technical B2B environment.
• High attention to detail and ability to manage records accurately and consistently.
• 2.
• Systems and reporting skills
• :
• Proficient in CRM systems and commercial tracking tools with strong discipline in maintaining accurate records.
• Comfortable using Excel and related tools to manage trackers, summaries, and reporting outputs.
• Able to support pipeline visibility, quotation ageing review, and follow-up control
• 1. **Communication and coordination skills:**
• Clear and professional communicator, able to work effectively with customers and internal stakeholders across functions and countries.
• Strong coordination skills with the ability to pull inputs together and keep actions moving.
• Customer-service oriented, responsive, and solution focused
• 1. **Core competencies:**
• *Organized Coordinator*
• works in a structured way and keeps tasks, documents, and follow-up actions under control.
• *Proactive Supporter*
• takes initiative to chase inputs, close gaps, and keep the process moving.
• *Detail-Oriented Executor*
• maintains accuracy and consistency in documentation, status updates, and customer communication.
• *Collaborative Team Player*
• works well across sales, technical, service, and support functions.
• *Reliable and Accountable*
• follows tasks through to completion and escalates early where needed.
• *Values-Driven Professional*
• acts with integrity, professionalism, and accountability, aligned with Camfil values.

Education

Experience

Experience