MNC Business Analyst

Role overview

Education and experience

• Bachelor's degree in Banking, Finance, Economics, Accounting, Business Administration, Information Systems, or a related discipline.
• 5–8 years of relevant experience in transaction banking, cash management, corporate banking, treasury services, business analytics, or business analysis.
• Experience in business analysis, MIS reporting, strategic initiatives, process improvement, or product implementation projects.
• Experience preparing management reports, business cases, dashboards, and performance analyses.
• Exposure to multinational corporate banking, transaction banking, or cash management is preferred.
• Familiarity with cash management products, payments, collections, deposits, and liquidity solutions is desirable; regional or international banking experience is an advantage.

Required skills and knowledge

• Strong analytical and problem-solving capabilities; ability to analyze large datasets and generate actionable business insights.
• Strong business analysis, process mapping, and requirements-gathering experience.
• Excellent Excel, Power BI, Tableau, or data visualization skills.
• Excellent written and verbal communication, presentation, and stakeholder management skills.
• Ability to work effectively with cross-functional teams; strong planning, organization, and project coordination.
• Attention to detail, data accuracy, results orientation, and commercial awareness.
• Proficiency in Microsoft Office applications and reporting tools.
• Knowledge of cash management, payments, collections, liquidity management, deposits, virtual accounts, and transaction banking products.
• Knowledge of applicable group policies, delegated authorities, regulatory requirements, AML/CFT, sanctions, data protection, risk, and compliance frameworks.
• Knowledge of approved product programs, pricing, client onboarding standards, digital banking platforms, KPIs, governance, SLAs, and business analysis standards.

Business performance and growth

• Support execution of MNC cash mandate growth strategies across Turkey, Egypt, Iraq, and the UAE.
• Track mandate pipelines and wins, transaction volumes, deposits, revenue, and wallet-share growth.
• Prepare performance reports, management dashboards, KPI scorecards, and portfolio analytics.
• Identify business opportunities, target clients, industry sectors, and growth corridors; conduct profitability and wallet-share assessments.
• Support business cases and strategic initiatives to increase cash management revenue and deposit growth.
• Analyze client transaction behavior and identify cross-selling and wallet-expansion opportunities.
• Monitor performance against targets, recommend corrective actions, and contribute to KPI implementation and best practices.

Client and stakeholder support

• Support coverage and business development teams with client analysis, wallet assessments, industry reviews, and mandate pursuit strategies.
• Prepare client presentations, proposals, RFP responses, and business pitches; research multinational clients, treasury structures, banking relationships, and transaction banking opportunities.
• Support onboarding and implementation for newly acquired mandates and coordinate internal stakeholders on client requests.
• Monitor client service levels, identify ways to improve client experience, and escalate issues affecting delivery.
• Build working relationships with product, operations, technology, and coverage teams; prepare management information for stakeholders.

Process, delivery, and learning

• Analyze cash management processes and identify opportunities for optimization, automation, and efficiency improvements.
• Support cash management and transaction banking transformation and digitization initiatives.
• Document business requirements, workflows, process maps, and operating procedures; collaborate with relevant functions on project delivery.
• Monitor mandate acquisition and onboarding implementation; support UAT and business acceptance for system enhancements and new product capabilities.
• Maintain accurate business data and reporting integrity, comply with internal policies and regulatory requirements, and contribute to continuous improvement.
• Stay current on market trends, treasury practices, transaction banking developments, and competitors; support market intelligence and benchmarking.
• Develop knowledge of multinational treasury models and regional transaction banking practices, participate in knowledge-sharing, and complete required training.

Risk and conduct obligations

• Comply with applicable legal, regulatory, and internal policies, including AML/CTF, sanctions, data protection, fraud control, whistleblowing, conflicts of interest, and insider dealing.
• Perform responsibilities under the Three Lines of Defence principle and support risk identification, monitoring, reporting, RCSA, KRI, incident reporting, and remediation.
• Support good client outcomes in accordance with conduct risk policy and maintain the competence required for the role.