MICROSOFT 365 / SHAREPOINT ADMINISTRATOR (IT CUSTOMER SUPPORT SERVICES)

Qualifications

• REQUIREMENTS:
• Bachelor's degree and a minimum of 3 years of related experience (an additional 4 years of related experience may be substituted for the degree).
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start.
• Must possess and maintain a current DoD 8570/8140 IAT Level II baseline certification (e.g., CompTIA Security+ CE, CySA+, GSEC, SSCP, or CCNA-Security).
• Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision.
• Minimum of 3 years of experience administering Windows endpoint environments in an enterprise of 5,000+ devices.
• Hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Intune for patching, software deployment, imaging/task sequences, and compliance reporting.
• Strong knowledge of Windows 10/11, Active Directory, Group Policy, PowerShell scripting, and Windows Server fundamentals.
• Experience building and maintaining STIG-compliant OS images and applying DISA STIGs using STIG Viewer and SCAP tools.
• Experience with vulnerability management tools (e.g., ACAS/Nessus) and remediation tracking through POA&Ms.
• Experience executing changes through a formal Change Management process and working in scheduled maintenance windows; ability to participate in an after-hours on-call rotation.
• Strong analytical, documentation, and communication skills.
• DESIRED SKILLS:
• Microsoft 365 Certified: Administrator Expert, Teams Administrator Associate, or SharePoint/Collaboration certifications; experience with Microsoft 365 GCC High and PowerShell for Microsoft 365.
• Microsoft 365 Certified: Endpoint Administrator Associate; CompTIA Security+ CE, CySA+, or CASP+ CE.
• Experience supporting Department of War (DoW), DoD, or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS enclaves.
• Experience with Virtual Desktop Infrastructure (e.g., VMware Horizon, Citrix, Azure Virtual Desktop) and BitLocker/encryption management.
• Experience with eMASS and RMF control evidence for endpoint environments.
• Experience with digital twin, lab, or pre-production environments for change validation.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Experience with automation and scripting (PowerShell, Power Automate) to reduce manual endpoint management effort.
• The annual salary for this position ranges from $75,000 to $85,000, depending on experience and qualifications.