MI Analyst
Role Overview
The MI Analyst supports the UK Claims Operations team by producing, maintaining and improving management information, performance reporting and analytical insight.
The role supports the Data and Insights Lead, handling ad hoc analysis and identifying trends and performance drivers.
Key Skills for This Role
Full Job Posting
Role overview
The MI Analyst supports the UK Claims Operations team by producing, maintaining and improving management information, performance reporting and analytical insight.
The role supports the Data and Insights Lead, handling ad hoc analysis and identifying trends and performance drivers.
Key responsibilities
- Maintain accurate, timely Claims MI, Power BI dashboards, scorecards and performance reports.
- Produce regular and ad hoc MI; investigate trends, issues, risks, opportunities and performance drivers.
- Develop dashboards, analyse data from multiple sources, and investigate discrepancies using validation and reconciliation checks.
- Present findings clearly, maintain reporting documentation and controls, and identify reporting automation opportunities.
- Support development of reports and analytical solutions, and build knowledge of Claims operations and measures.
Experience and technical skills
- Strong Power BI skills and experience working with multiple data sources to produce accurate reporting and meaningful analysis.
- Strong data interpretation skills and a good understanding of data quality, validation and reconciliation.
- At least 24 months in an MI, data, reporting, BI or analytical role would be beneficial.
- SQL, Databricks or another cloud data platform, insurance or Claims experience, and KPI knowledge are advantageous.
Skills and behaviours
- Analytical problem-solving, curiosity, attention to detail and commitment to accurate, high-quality reporting.
- Able to organise work, manage competing requests and meet agreed deadlines.
- Clear written and verbal communication for technical and non-technical audiences.
- Proactive and improvement-focused; able to work independently on defined tasks and collaboratively.
Working arrangements
- The employer describes its working model as hybrid, with the team setting the arrangement.
Benefits
- Benefits include a bonus, contributory pension, annual leave, a paid sabbatical after qualifying service and private medical cover.
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