workday
Mgr HR Operations Global
Southwest Airlines
IND
Full-time
Senior · 8–12 years experience
Onsite
Discovered 1 weeks ago
Workday
Role Overview
• This role provides strategic leadership for HR Operations, ensuring the delivery of efficient, compliant, and employee-centered services across the employee lifecycle.
Key Skills for This Role
Workday
Full Job Posting
Responsibilities
- Provide subject matter expertise to support the development and implementation of people-based processes and procedures and educate Employees on policies, process, and procedures
- Build, mentor, and lead a high-performing HR operations team of direct reports dedicated to executing HR Operations processes and maintaining integrity throughout the employee lifecycle.
- Partners with the People related Centers of Excellence to design workflows, ensuring seamless employee lifecycle management and efficient HR operations
- Maintain relationships with vendors and monitor programs across the employment lifecycle
- Lead the HR Operations business process and standards work to support overall HR Operations, translating company priorities into goals, metrics and SLAs, risk controls, and delivery plans
- Strengthen compliance, risk management, and audit readiness by maintaining knowledge of applicable laws and regulations, overseeing documentation for compliances, and ensuring programs adhere to Company policies and regulatory standards.
- Partner with People Department Centers of Excellence (COEs), Legal, Safety & Security, Talent Acquisition, HR Product, HR Business Partners to ensure efficient, compliant, and employee-centered execution across all HR Operations processes.
- Define, execute and manage people systems roadmap in partnership with People Product/IT.
- Oversee system and process integrity by managing upstream/downstream impacts and ensure controls are designed and functioning to mitigate operational and regulatory risk.
- Evaluate and improve business processes to enhance speed, quality, efficiency, and output across HR Operations programs, leveraging technology and collaboration with People Systems/IT.
- May perform other job duties as directed by Employee’s Leaders
- Knowledge, Skills and Abilities
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, payroll and benefits administration, labor relations and negotiation, and personnel information systems
- Skilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
- Skilled in understanding and applying information to contribute to the organization’s strategic plan
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events)
- Ability to work in a fast-paced environment with frequent interruptions and low tolerance for error
- Education
- Required: Bachelor’s degree in any field or equivalent advanced level experience
- Preferred: Master's degree in Human Resources or similar fields
Experience
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- HR Operations administration
- 8-12 years of relevant work-related / leadership experience
- Preferred: Experience in working on Workday HRIS
- Other Qualifications
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
- Southwest Airlines is an Equal Opportunity Employer.
- Please print/save this job description because it won't be available after you apply.
Preferred Qualifications
- Preferred: Experience in working on Workday HRIS
About Southwest Airlines
Airlines & Aviation73000 employeesFounded 1967
Public U.S. low-cost passenger airline serving domestic and near-international travelers.
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