MGH Endoscopy Clinic / Practice Assistant Senior
Role Overview
Performs administrative and clinical functions supporting efficient clinical service or practice operations under minimal supervision.
Actual duties may vary by department; the posting states patient care is not required.
Key Skills for This Role
Full Job Posting
Job summary
Performs administrative and clinical functions supporting efficient clinical service or practice operations under minimal supervision.
Actual duties may vary by department; the posting states patient care is not required.
Essential functions
- Perform administrative and clerical duties for a clinical service or physician practice office.
- Schedule patient appointments, maintain appointment records, answer routine inquiries, and support check-in/check-out.
- Process patient billing forms and scan documents into patient medical records/LMR.
- Serve as a super user for scheduling, registration, and billing systems; assist and train others.
- May perform advanced functions such as surgical scheduling, schedule changes, and blocking.
- Provide functional guidance to Office and Practice Assistants and, with the Supervisor, oversee daily practice staff activities.
- Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
- May accept co-payments.
Qualifications
- High school diploma or equivalent required; experience cannot replace the education requirement.
- 3–5 years of office experience required.
- Strong technology and advanced Outlook, Word, Excel, and PowerPoint skills.
- Knowledge of office procedures and ability to use phone systems and handle routine issues.
- Clear written and verbal communication, accurate message-taking, organization, time management, and proofreading skills.
Workplace
- Remote type is listed as hybrid; work location is 15 Parkman Street.
- Scheduled weekly hours are 40 and the work shift is day.
Compensation
- Pay range is $19.37–$27.71 per hour.
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