Merchant Acquisition Specialist
Role Overview
Acquire and onboard merchants and local business owners to the platform.
Help merchants launch successfully and generate their first sales.
Key Skills for This Role
Full Job Posting
Role Overview
Acquire and onboard merchants and local business owners to the platform.
Help merchants launch successfully and generate their first sales.
Merchant Acquisition
- Identify and approach target merchants.
- Conduct field visits and meetings.
- Present the platform and its benefits.
- Build and maintain a merchant pipeline.
- Generate qualified merchant leads.
Merchant Onboarding
- Assist merchants with registration and account setup.
- Support product uploads and account activation.
- Coordinate the merchant's first live stream.
- Follow up until the first successful sale.
Relationship Management
- Build long-term merchant relationships.
- Gather merchant feedback and requirements.
- Report opportunities and challenges to management.
- Maintain regular communication with merchants.
Sales and Performance
- Achieve monthly acquisition targets.
- Increase merchant activation rates.
- Improve merchant conversion rates.
- Support merchants in becoming active sellers.
Requirements
- Experience in sales, business development, merchant acquisition, or account management.
- Strong communication, negotiation, and persuasion skills.
- Ability to conduct field visits and face-to-face meetings.
- Self-motivated and results-driven.
- Familiarity with e-commerce or marketplace businesses is a plus.
Key Performance Indicators
Number of acquired merchants.
Number of activated merchants.
Number of merchants generating sales.
Lead-to-signup conversion rate.
Merchant activation rate.
First-sale conversion rate.
Merchant retention after 30 days.
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