Merchant Acquiring
Skills
About This Role
Overview
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Job Purpose
Perform data input on system for setup and maintenance of merchants accurately and on timely basis
Preparation of daily financial entries related to merchant payments, refunds and recoveries and other Settlements and other financial activities.
Preparation of daily reconciliation for the various GL accounts.
Ensure tracking of daily reports and updation of other tracking files
Handle merchant related queries
Key Result Areas
Process setup of merchants accurately as per the details on merchant setup forms
Process maintenance of merchants as per requests received from merchants and RMs.
Prepare the financial vouchers for merchant settlements
Perform daily reconciliation of merchant payments, payables and receivables
To handle all merchant related queries
Preparation of incentive for merchants and RMs.
Track and Reprocess the reject transactions
Update and maintain the financial records as per banks regulations.
Ensure the fee reversals, debit credit adjustments are processed accurately and in a timely basis.
Operating Environment, Framework and Boundaries, Working Relationships
To liaise and correspond with Visa / MasterCard /vendors/service providers and other associations for any issues in transaction processing and exception handling
To liaise with stakeholder units ,Business, FRMU, Disputes, MSU, for settlement related issues.
Problem Solving
All issues related to various activities are referred and resolved by this position.
Provide value added support/advise to business groups & other related units to resolve various issues timely and satisfactorily.
Decision Making Authority & Responsibility
Decision making is directly proportion to authority and responsibility.
Take decision to solve problems as per authority and according to experience.
Knowledge, Skills and Experience
Good knowledge of general banking with good experience in merchant acquiring operations in areas of merchant setup, maintenance and payments.
1-3 years of cards domain/multi-discipline banking experience.
Excellent communication skills(both written & verbal),Good analytical thinking/interpersonal skills
Strong knowledge on MS Office tools, MIS reporting and analysis
Knowledge of working in Acquiring system
B V
Associate Director - Client Engagement & Revenue Generation
Source
www.net2source.ae
Nassima Tower, Sheikh Zayed Road, Office 304, Dubai- UAE
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