Membership Sales Specialist
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About the Role
Infinity Fitness Club is a leading gym in Ajman dedicated to helping community members improve their health and well-being. The club offers a variety of exercise programs and fitness regimes guided by experienced instructors.
Key Skills for This Role
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Company Description
Infinity Fitness Club is a leading gym in Ajman dedicated to helping community members improve their health and well-being.
The club offers a variety of exercise programs and fitness regimes guided by experienced instructors.
Members have access to world-class facilities where they can train in swimming, gymnastics, and general fitness.
Infinity Fitness Club focuses on providing a supportive, motivating environment for individuals at all fitness levels.
The team is committed to delivering high-quality service and personalized attention to every member.
Role Description
The Membership Sales Specialist is a full-time, on-site role based at Infinity Fitness Club in Ajman.
This role is responsible for engaging prospective members, conducting facility tours, and explaining membership options, pricing, and benefits.
The specialist will handle inquiries in person, by phone, and online, provide excellent customer service, and assist new members with enrollment and orientation.
Daily activities include following up on leads, maintaining accurate records of member interactions, supporting promotional campaigns, and collaborating with instructors and front-desk staff to ensure a positive member experience.
The role also involves meeting sales targets, participating in training sessions, and contributing to a welcoming, inclusive environment in the club.
Qualifications
- Demonstrated skills in Membership Sales and Sales, with the ability to meet or exceed membership and revenue targets.
- Strong Customer Service skills, including handling inquiries, resolving concerns, and building long-term member relationships.
- Effective Communication skills, both verbal and written, to clearly present membership options and engage diverse audiences.
- Experience in Training or onboarding new members, including explaining club policies, facilities, and fitness programs.
- Previous experience in fitness, wellness, hospitality, or retail sales is preferred.
- Ability to work on-site in Ajman, including evenings, weekends, and peak hours as required.
- Basic computer and CRM skills for managing leads, member data, and reporting.
- High school diploma or equivalent; additional education in business, sports management, or related fields is an advantage.
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