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Member Service Representative

Horizon Farm Credit
Mayfield, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 2 days ago

Full Job Posting

MINIMUM QUALIFICATIONS

  • EDUCATION: Post High School
  • Two years of clerical and office experience. Skill in computer operations.
  • Must have the ability to read documents from many sources.
  • Must be able to communicate audibly and with staff, customers, and the general public.
  • Planning and organizing: Ability to use resources to obtain results.
  • Control: Skill in establishing procedures to monitor day-to-day conditions.
  • Oral & Written Communications: completeness, accuracy, logic, and organization in speaking and writing.
  • Decision Making, Judgment, and Common Sense: ability to properly analyze data/problems and make sound decisions.
  • Adaptability: ability to accept change and innovation and adapt to it.
  • Working Relationship: ability to work with others.
  • Initiative: takes action beyond what is necessary. Originates action instead of responding to events.
  • Stress Tolerance: stability of performance under pressure and opposition.
  • Project a good image for the Association toward members and various publics
  • Performs other duties as assigned
  • RESPONSIBILITIES (the essential responsibilities include but are not limited to)
  • "Employees have the responsibility to comply with Standards of Conduct, Privacy, IT Security, etc."
  • 40% 1. Perform AgVue/Loan Servicing role responsibilities timely.
  • 25% 2. Perform Loan Servicing role responsibilities accurately.
  • 25% 3. Perform daily branch functions to maintain excellent customer service.
  • 10% 5. Assist Management/Accounting with reporting.

EXPERIENCE

  • SENSORY AND PHYSICAL REQUIREMENTS:
  • DESIRABLE QUALIFICATIONS:
  • Management Skills:

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