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oracle

Member Experience Specialist

Florida Blue
Walker, USA
Full-time
Senior · 30+ years experience
Hybrid
Discovered 3 days ago
Communication

Full Job Posting

Qualifications:

  • 1+ years related work experience.
  • Related Bachelor’s degree or additional related equivalent work experience from an accredited university; preferably in Business, communications or experience working the medical insurance field
  • Strong proficiency with Microsoft Office.
  • Strong verbal and written communication skills; ability to tailor communications based on audience and business objectives.
  • Comfortable working and communicating at very high levels across operational areas and working in cross-functional teams
  • Maintain confidentiality and observe HIPAA requirements
  • Strong customer service skills.
  • Ability to work independently/autonomously and proactively as well as collaboratively as a member of a team.
  • Must thrive in a team environment; team success will be heavily emphasized.
  • Must be a self-starter with the ability to identify problems/issues and offer workable solutions.
  • Ability to prioritize or seek information on how to best prioritize projects.
  • Project confidence, high energy, enthusiasm, and high regard for client advocacy and service

Preferred Qualifications:

  • One to three years’ experience in the health insurance administration industry a plus.
  • What We Can Offer YOU!
  • To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
  • Medical, dental, vision, life and global travel health insurance
  • Life insurance, Short- and long-term disability programs
  • Leave programs to support personal circumstances.
  • 401(k) includes employer contribution match
  • Paid time off, volunteer time off, and 11 holidays
  • Additional voluntary benefits options available
  • Comprehensive wellness program
  • Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
  • General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
  • Physical/Environmental Activities Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
  • General Physical Demands
  • Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
  • Physical/Environmental Activities
  • Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally
  • We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

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