Medical Representative (dermatology skincare)

Overview

Key Responsibilities

• Execute planned field visits to pharmacies, pharmacists, and designated healthcare professionals in line with territory coverage plans and segmentation targets.
• Build and maintain strong long-term relationships with pharmacists, pharmacy chains, and key retail stakeholders to drive product recommendation, business growth, and customer loyalty.
• Strengthen engagement and loyalty toward Galderma brands through consistent scientific promotion, professional customer service, and effective relationship management.
• Ensure excellent visibility and positioning of Galderma products across assigned pharmacy accounts, maintaining the company image as a leader in dermatology and skincare.
• Monitor product availability and stock levels across all target pharmacies and key accounts to ensure optimum inventory levels and avoid stock shortages or supply disruptions.
• Implement company commercial and marketing plans, including in-store activations, promotional campaigns, merchandising activities, and pharmacy education initiatives.
• Conduct product detailing, presentations, and educational sessions for pharmacists and pharmacy staff to effectively communicate product benefits, marketing messages, and campaign objectives.
• Organize and support pharmacy-focused meetings, activation programs, and promotional events in alignment with business objectives.
• Educate pharmacists on Galderma s Integrated Dermatology Strategy (IDS) by promoting complete skincare and treatment solutions that improve consumer outcomes and maximize cross-selling opportunities across the portfolio.
• Optimize utilization of company resources, including time, samples, and promotional investments, in alignment with territory priorities and manager direction.
• Monitor territory sales performance and market trends, while developing and implementing action plans to achieve assigned targets.
• Prepare and submit accurate business reports, including daily activities, weekly plans, monthly updates, and territory performance analyses.
• Monitor competitor activities, pricing strategies, new launches, and market dynamics to identify opportunities and potential business risks.
• Handle pharmacy and customer complaints professionally by investigating issues, proposing solutions, and escalating where necessary.
• Collect and report pharmacovigilance cases in full compliance with company policies and regulatory requirements.
• Ensure full compliance with company legal, ethical, and compliance standards, as well as local laws and regulations, in all interactions and activities.
• Maintain up-to-date product, market, and category knowledge to ensure high-quality customer engagement and effective communication of scientific and commercial messages.