Medical Receptionist

About This Role

Medical Receptionist | The Hundred Wellness Centre

Please read carefully before applying

At The Hundred Wellness Centre, we are looking for a compassionate, sincere, and reliable Medical Receptionist to join our dedicated team.

This role is ideal for someone who embodies warmth, professionalism, and a genuine passion for supporting others on their wellness journey. You will be the first point of contact for our clients and patients, creating a welcoming and seamless experience that reflects our values.

Important Information (Non-Negotiable)

Please review and ensure you are comfortable with the below before applying:

• We strictly adhere to UAE Labour Law. Full benefits will be explained during the interview process. For further details, you may contact the UAE Ministry of Labour.
• Please submit your CV with a recent professional photo
• Willingness to complete a mandatory 7-day trial period
• Previous customer service experience is essential
• Location: Jumeirah 1 (please ensure you can reliably commute)
• Contract duration: 2 years
• Working hours: 9 hours per day (including 1-hour break)
• Operating hours: 7:00 AM – 8:00 PM
• Must be flexible to work rotational shifts (morning, mid, evening – assigned weekly)
• Days off: Friday + 1 additional day (assigned weekly)
• Health insurance provided
• 30 days annual leave
• Candidates should review the job description and ensure relevant experience
• Please visit our website and familiarize yourself with our services
• Only serious applicants ready to join immediately will be considered

Key Responsibilities

• Welcome clients and patients with warmth and professionalism
• Handle incoming calls and respond to general inquiries
• Manage emails and follow up on wellness-related requests
• Coordinate appointments and scheduling efficiently
• Prepare invoices, insurance forms, and process payments
• Maintain accurate client/patient records within our system
• Support scheduling for doctors and instructors
• Update and manage weekly class schedules
• Monitor office supplies and maintain inventory
• Deliver an exceptional front-desk experience at all times
• Guide clients in using the Body Composition Analysis machine
• Assist clients with the infrared sauna experience
• Manage daily financial tasks (payments, reports, petty cash)
• Address client feedback with care and escalate when needed
• Support general administrative duties as required

About Us

The Hundred Wellness Centre is a holistic wellness destination in the heart of Dubai. We integrate movement, nutrition, and health to support meaningful, lasting transformation in our community.

Job Type: Full-time

Pay: AED4,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• customer service : 2 years (Required)

Language:

• Tagalog (Required)

Location:

• Dubai (Required)

Work Location: In person