Medical Office Assistant
Role Overview
The Medical Office Assistant works as a member of the client care team and performs clerical duties supporting unit operations.
The role provides reception, appointment coordination, client registration, chart maintenance, and communication support.
Key Skills for This Role
Full Job Posting
Role Overview
The Medical Office Assistant works as a member of the client care team and performs clerical duties supporting unit operations.
The role provides reception, appointment coordination, client registration, chart maintenance, and communication support.
Workplace
- The position is onsite at the Hope to Health Research & Innovation Centre.
- The primary work site is 625 Powell Street, Vancouver, British Columbia.
Day-to-Day Responsibilities
- Schedule client, follow-up, and interdisciplinary appointments and coordinate changes with clinicians and clinic staff.
- Register and admit clients in the electronic medical record system and ensure information is complete and accurate.
- Process referrals, gather missing information, perform data entry, send questionnaires, and process paperwork.
- Order and restock medical supplies, maintain the supplies room, and check specified medical equipment.
- Maintain records, log sheets, client statistics, and related data entries.
- Type and distribute correspondence, reports, notices, agendas, meeting notes, and spreadsheets.
- Create files and edit materials for stylistic consistency and grammar.
Education and Experience
- Grade 12, medical terminology knowledge, and two years of recent related healthcare or community experience are required.
- Experience managing booking and registration processes and providing information on preliminary assessments is required.
- Knowledge and experience with preliminary assessments used in triage are required.
- Experience with an electronic medical record system is required.
- Experience with Med Access is considered an asset, and equivalent education, training, and experience may be considered.
Knowledge and Abilities
- Ability to keyboard at 45 words per minute is required.
- Knowledge of social and economic issues affecting health outcomes, including substance use and related disorders, is required.
- Knowledge of interprofessional healthcare, client-centred care, and mental health issues is required.
- Effective verbal and written communication, organization, collaboration, and equipment operation skills are required.
- Physical ability to carry out the duties of the position is required.
Compensation and Benefits
- The stated salary is $27.78, with no pay cadence specified.
- Benefits include dental, vision, life insurance, pension, and other health benefits.
About the Organization
The BC-CFE is an HIV/AIDS centre providing low-barrier healthcare, research, clinical trials, population health, health economics, and professional education programs.
Application Notes
- Applicants should submit a resume and cover letter describing how their skills apply to the role.
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