Medical Office Assistant I*
Key Skills for This Role
Full Job Posting
About the Department
The Orange County Health Department has an opening for a Medical Office Assistant. The work involves responsibility for assisting individuals and families who are recipients of health services and providing administrative support to the Health Clinic of the Orange County Health Department. Typical work functions include, but are not limited to, scheduling patient appointments, checking patients in and out, preparing patient charts, answeringphones,scanningdocumentsandpreparingReleaseofInformationrequests. Work is performed under the general supervision of the Patient Accounts Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required. Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County. * Background Check is required. Must be bilingual in Spanish/English.
The work involves responsibility for assisting individuals and families who are recipients of health services and providing administrative support to the Health Clinic of the Orange County Health Department. Typical work functions include, but are not limited to, scheduling patient appointments, checking patients in and out, preparing patient charts, answeringphones,scanningdocumentsandpreparingReleaseofInformationrequests.
Work is performed under the general supervision of the Patient Accounts Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required.
Position Duties
- Please click the link below for full job specification https://www.governmentjobs.com/careers/orangecountync/classspecs/874709 Note: the hiring range is on this posting NOT on the job specification.
Minimum Qualifications
- MINIMUM QUALIFICATIONS Possession of High School Diploma or a General Educational Development (GED) test equivalency AND one (1) year of work experience in a medical/dental office and/or providing direct customer service in an office setting. Must be bilingual in Spanish/English. SPECIAL REQUIREMENTS Possession of or ability to readily obtain a valid Driver License issued by the State of North Carolina for the type of vehicle or equipment operated. All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared. The possession of or the ability to obtain a Notary certification within 6 (six) months of hire. Orange County is an Equal Opportunity and Affirmative Action Employer
- Possession of High School Diploma or a General Educational Development (GED) test equivalency AND one (1) year of work experience in a medical/dental office and/or providing direct customer service in an office setting.
- Must be bilingual in Spanish/English.
- Possession of or ability to readily obtain a valid Driver License issued by the State of North Carolina for the type of vehicle or equipment operated.
- All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.
- The possession of or the ability to obtain a Notary certification within 6 (six) months of hire.
Benefits
- Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes: Participation in the North Carolina State Retirement System; Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO. Health Insurance (Medical) Orange County pays 100% of premiums for employee only coverage health insurance. Orange County pays a portion of premiums for dependent(s) coverage health insurance. Dental Insurance Orange County pays 100% of premiums for employee only coverage for dental insurance. Orange County pays a portion of premiums for dependent(s) coverage for dental insurance. Vision Insurance Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly. Life Insurance Orange County pays for an employee life insurance policy based on employees’ salary up to $50,000. Optional Life Insurance for employee and dependent life insurance policy. Short Term Disability Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary. Optional Long Term Disability Coverage Policy Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance 401(k) and 457 Deferred Compensation Plans Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to. 12 Paid Holidays Anniversary Leave ( 8 hours of leave on your anniversary each year) Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees) 0-2 Years of Service = 125.84 hours/year 2-5 Years of Service = 145.08 hours/year 5-10 Years of Service = 173.68 hours/year 10-15 Years of Service = 202.80 hours/year 15-20 Years of Service = 231.40 hours/year 20+ Years of Service = 260.52 hours/year Sick Leave (based on service years and a 40-hour work schedule) 96.2 hours/year Tuition reimbursement assistance Various other leave programs including civil, funeral, parental, etc.
- Participation in the North Carolina State Retirement System; Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.
- Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.
- Health Insurance (Medical) Orange County pays 100% of premiums for employee only coverage health insurance. Orange County pays a portion of premiums for dependent(s) coverage health insurance.
- Orange County pays 100% of premiums for employee only coverage health insurance.
- Orange County pays a portion of premiums for dependent(s) coverage health insurance.
- Dental Insurance Orange County pays 100% of premiums for employee only coverage for dental insurance. Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
- Orange County pays 100% of premiums for employee only coverage for dental insurance.
- Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
- Vision Insurance Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
- Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
- Life Insurance Orange County pays for an employee life insurance policy based on employees’ salary up to $50,000. Optional Life Insurance for employee and dependent life insurance policy.
- Orange County pays for an employee life insurance policy based on employees’ salary up to $50,000.
- Optional Life Insurance for employee and dependent life insurance policy.
- Short Term Disability Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
- Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
- Optional Long Term Disability Coverage Policy
- Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
- 401(k) and 457 Deferred Compensation Plans Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- 12 Paid Holidays
- Anniversary Leave ( 8 hours of leave on your anniversary each year)
- Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees) 0-2 Years of Service = 125.84 hours/year 2-5 Years of Service = 145.08 hours/year 5-10 Years of Service = 173.68 hours/year 10-15 Years of Service = 202.80 hours/year 15-20 Years of Service = 231.40 hours/year 20+ Years of Service = 260.52 hours/year
- 0-2 Years of Service = 125.84 hours/year
- 2-5 Years of Service = 145.08 hours/year
- 5-10 Years of Service = 173.68 hours/year
- 10-15 Years of Service = 202.80 hours/year
- 15-20 Years of Service = 231.40 hours/year
- 20+ Years of Service = 260.52 hours/year
- Sick Leave (based on service years and a 40-hour work schedule) 96.2 hours/year
- 96.2 hours/year
- Tuition reimbursement assistance
- Various other leave programs including civil, funeral, parental, etc.
Supplemental Questions
Yes
No
Yes, I am a Permanent Employee that has passed the Probationary Period
Yes, I am an Employee but I have not passed the Probationary Period
Yes, I am a Temporary Employee
No, I am not an Employee
GED
High School Diploma
Associate's Degree
Bachelor's Degree
Master's Degree
Other Degree
Less than 1 years
1 or more years
EMR
EPIC
CMS
NC Tracks
Patagonia
None of the above
I cannot read, write or speak Spanish
I am proficient at reading and writing in Spanish
I am proficient at speaking Spanish
I am fluent in reading, writing and speaking Spanish
Required Question
About Orange County Government
Local government serving Orange County, North Carolina residents through public safety, health, social, transportation, and community services.
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