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Medical Assistant / Front Desk Administrator

Curalta Foot + Ankle
Berkeley Heights, USA
Part-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Greet patients upon arrival and/or accompany patients to examination room
  • Be approachable and available to answer any questions and assist with completing the required forms
  • Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts
  • Check-In returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form
  • ModMed EMR - Clinical entries
  • Prepare and maintain treatment rooms
  • Obtain patient medical history, medication and immunization records
  • Maintain patient confidentiality, abiding by all HIPAA and OSHA requirements
  • Prepare and assist with procedures and treatments as necessary
  • Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments
  • Perform sterilization techniques
  • Perform an inventory of supplies and equipment, replacing as needed
  • Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly
  • Answer and direct phone calls in a timely manner with a positive attitude, being sure to handle all queries with compassion and professionalism
  • Answer emails and voicemail messages as required, promptly and courteously
  • Scan and process additional paperwork into the patient EMR, as necessary
  • Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information
  • Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly
  • Work collaboratively with other employees to achieve specific team goals
  • Any additional duties necessary to run office efficiently
  • Medical Assistant Certification preferred
  • 2+ years’ Medical / Clinical experience preferred
  • Knowledge of EMR computerized processes and data entry procedures
  • Positive attitude, trustworthy, accountable, responsible, and self-motivated
  • Ability to multi-task and work in a dynamic environment.
  • Excellent time management and the ability to prioritize direct patient care
  • Calm, professional demeanor
  • Friendly, courteous, and service minded
  • Efficient, thorough, and detail-oriented
  • Team player with a focus on always improving the patient experience
  • Stand, walk and be able to maneuver in small areas
  • Possess gross and fine motor skills
  • Occasionally sit, bend or kneel
  • Must be able to lift up or move 15 pounds at times

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