paycor
Front Desk Administrator
Curalta Foot + Ankle
Broomall, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 months ago
EMR
Key Skills for This Role
EMR
Full Job Posting
- Greets patients visiting the office upon arrival, as well as say goodbye at the departure
- Be approachable and available to answer any questions and assist with completing the required forms
- Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts
- Check-In returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form
- Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments
- Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly
- Answer and direct phone calls in a timely manner with a positive attitude, being sure to handle all queries with compassion and professionalism
- Answer emails and voicemail messages as required, promptly and courteously
- Scan and process additional paperwork into the patient EMR, as necessary
- Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information
- Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly
- Performs other related duties as assigned
- HS Diploma/GED equivalent required
- 2+ years' experience in medical reception
- Ability to multi-task and work in a dynamic environment.
- Excellent time management and the ability to prioritize direct patient care
- Calm, professional demeanor
- Friendly, courteous, and service minded
- Efficient, thorough, and detail-oriented
- Team player with a focus on always improving the patient experience
- Prolonged periods of sitting or standing at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
About Curalta Foot + Ankle
Physician Practices & Outpatient Clinics125 employeesFounded 2021
Curalta Foot + Ankle is a privately held Northeast U.S. podiatry group providing foot and ankle care.
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