Medical Admin Assistant
Role Overview
• Greet patients and visitors, answer questions, assist with completing required medical forms, and perform patient check-in and check-out functions for clinic appointments. • Process daily financial reconciliation of student medical charges by verifying procedures, testing, and medical supplies. Prepare daily reports and deposits by balancing credit card transactions, cash drawer receipts, RaiderFunds payments, and checks. • Answer incoming calls to Student Health Services, schedule appropriate medical appointments, direct calls to the appropriate clinical staff, and respond to general inquiries. • Back up/Support the Referral Coordinator in processing MTSU student immunization requirements for registration by entering immunization records into Banner and the student portal within PNC (electronic medical record system) to ensure registration and housing compliance. • Back up/Support the Referral Coordinator in monitoring and responding to inquiries submitted through the Student Health Services email account ([email protected]), addressing requests and directing concerns as appropriate. • Retrieve immunization information into the Tennessee Immunization Information System (TennIIS) for vaccines. • Perform administrative and office support duties as assigned by the Clinical Office Manager and assist with daily operational functions of the department.
Key Skills for This Role
Full Job Posting
Job Title
Medical Admin Assistant Department
Student Health Services
Salary
- $40,656 - $49,804; commensurate with experience
Job Summary/Basic Function
• Greet patients and visitors, answer questions, assist with completing required medical forms, and perform patient check-in and check-out functions for clinic appointments. • Process daily financial reconciliation of student medical charges by verifying procedures, testing, and medical supplies. Prepare daily reports and deposits by balancing credit card transactions, cash drawer receipts, RaiderFunds payments, and checks. • Answer incoming calls to Student Health Services, schedule appropriate medical appointments, direct calls to the appropriate clinical staff, and respond to general inquiries. • Back up/Support the Referral Coordinator in processing MTSU student immunization requirements for registration by entering immunization records into Banner and the student portal within PNC (electronic medical record system) to ensure registration and housing compliance. • Back up/Support the Referral Coordinator in monitoring and responding to inquiries submitted through the Student Health Services email account ([email protected]), addressing requests and directing concerns as appropriate. • Retrieve immunization information into the Tennessee Immunization Information System (TennIIS) for vaccines. • Perform administrative and office support duties as assigned by the Clinical Office Manager and assist with daily operational functions of the department.
Required Education
High School diploma or High School Equivalency (HSE) required.
Required Related Experience
Three years secretarial/clerical experience required.
Desirable Related Experience
Experience in medical office setting or university office setting preferred.
Documents Needed to Apply
Cover Letter & Resume Required
MTSU offers a comprehensive benefits package, including but not limited to the following
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
- MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
- Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
- For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email [email protected].
Application Review Date
- For best consideration, please apply by September 25, 2026. Applications will be reviewed as they are received, and the position may be filled before the listed application review date of October 7, 2026.
About Middle Tennessee State University
Public research university serving undergraduate, graduate, and doctoral students in Tennessee and beyond.
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