Material Coordinator

Job purpose and location

Shipment and warehouse coordination

• Create and manage delivery notes in SAP and ensure accurate handover to the warehouse for picking and packing.
• Follow up with warehouse teams on material readiness, packing status, labeling, and collection handover requirements.
• Prepare shipping documents and coordinate with customers to obtain Goods Release for processing.
• Arrange outbound shipment collection with customer-assigned freight forwarders.
• Track inbound and outbound shipments and update customers, sales, warehouse, and internal stakeholders on progress, delays, and expected completion dates.

Trade compliance and inventory

• Verify shipping documents, customs paperwork, HS codes, invoices, packing lists, and supporting documents before shipment processing.
• Coordinate customs documents with OSC for export and import shipments.
• Execute Post Goods Issue in SAP after shipment collection and attach documents to enable invoicing.
• Prepare HS code summaries and coordinate inbound clearance with OSC and freight forwarders.
• Physically verify inbound shipments and post Goods Receipt in SAP to update inventory records.
• Maintain shipment documentation and traceable audit records in SAP or shared systems.
• Monitor inventory accuracy, conduct inventory checks, and coordinate storage-location updates.
• Track excess and obsolete materials in location 9999; work with sales on location changes or write-off/on processes.
• Resolve shipment, documentation, customs, and system issues with relevant teams.
• Identify recurring process gaps and suggest improvements to delivery notes, shipment handover, clearance, goods receipt, goods issue, and documentation flows.

Education and experience

• Diploma or bachelor's degree in logistics, supply chain, or a related field.
• Good understanding of international trade and customs regulations.
• 3–5 years of relevant logistics coordination or warehouse operations experience.
• Hands-on experience with SAP processes.
• Experience with international shipping documentation, including import, export, delivery notes, goods receipt, and goods issue activities.
• UAE logistics experience required; Jebel Ali Free Zone import/export and customs clearance experience preferred.

Certifications and technical skills

• SAP MM / SD process knowledge or relevant SAP certification.
• Import/export documentation or customs clearance training.
• Incoterms training or certification.
• Proficiency in SAP and MS Office tools.
• Basic HSE and warehouse safety awareness training is an added advantage.
• MS Office proficiency certification is an added advantage.

Interpersonal skills

• Strong communication, coordination, and follow-up skills.
• Work effectively with multicultural teams, customers, warehouse staff, sales teams, and freight forwarders.
• Customer-focused approach and ability to provide clear, timely shipment updates.
• Ability to manage urgent shipment priorities.
• Strong problem-solving mindset for shipment, documentation, and coordination issues.
• Analytical thinking and attention to detail.

Employment and work arrangement