Massage Therapist

About This Role

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the role: We are seeking a skilled and compassionate Massage Therapist to join our team at Acu House. The ideal candidate will be responsible for providing high-quality therapeutic massage services to clients, promoting relaxation, pain relief, and overall wellness. The role requires strong interpersonal skills, a deep understanding of various massage techniques, and a commitment to maintaining a professional and comfortable environment for clients.

Responsibilities:

• Perform a variety of massage techniques including but not limited to Swedish, deep tissue, sports, and hot stone massage, ensuring the application of appropriate pressure and technique.
• Provide exceptional customer service by addressing client concerns, answering questions about massage techniques and benefits, and creating a relaxing atmosphere.
• Maintain accurate and confidential client records, including treatment plans, progress notes, and any changes in client condition.
• Manage appointment schedules efficiently to maximize client satisfaction and maintain a steady flow of business. Ensure that all appointments are documented accurately.
• Assist with administrative tasks such as processing payments, managing client files, and handling appointment bookings.

Educational Qualifications

• High School Certificate
• Certification or diploma in Massage Therapy from a recognized institution.
• Willing to sit for the exam to obtain a Massage Therapist license from the Dubai Health Authority, or already holds a valid license or meets the eligibility requirements.

Experience

• Minimum 2 years of experience in a similar role

Skills and Competencies

• Strong knowledge of massage techniques and anatomy.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and professionalism.
• A strong commitment to delivering outstanding client service and creating a welcoming and therapeutic environment.
• Prepared to handle any emergencies that may arise during sessions, including medical issues or injuries, and respond appropriately according to training and protocols.
• Follow all health and safety regulations, including infection control procedures and proper handling of equipment and products.