Marketing Community Lead
Skills
About This Role
Key Responsibilities
- Launch & Growth: Set up and grow Mirai s Arabic channels on Discord, Facebook, and other relevant social platforms.
- Localization: Adapt global brand messaging into native Arabic that feels authentic, accounting for regional dialects and cultural nuances.
- Engagement: Design and execute community-led initiatives, including AMAs, local contests, and virtual events to drive high retention.
2. Leadership & Mentorship
- Team Training: Recruit, onboard, and mentor junior community moderators, providing them with the tools and guidance to succeed.
- Quality Assurance: Develop internal standard operating procedures and communication guidelines for the Arabic team.
- Performance Tracking: Set KPIs for junior staff and provide regular feedback to ensure a high standard of community support.
3. Moderation & Safety
- Cultural Sensitivity: Ensure all community interactions respect regional norms while adhering to Mirai s global safety standards.
- Crisis Management: Proactively manage community conflicts and serve. Bilingual Excellence: Native-level fluency in Arabic and professional-level proficiency in English is a must. You must be comfortable communicating with a global team in English while managing the community in Arabic.
- as the lead for regional crisis communication.
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Marketing Community Lead
Mirai, a Scopely company · Riyadh
Role Overview Mirai is looking for a passionate and strategic Arabic Community Manager to help us grow in the MENA region. In this key role, you'll build our local community from scratch and lead a team of junior moderat
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