Manager, Trade Compliance

We are seeking a technically strong and client-focused Manager, Trade Compliance to oversee a portfolio of clients. This role is ideal for Brokerage or trade compliance professional who excels at building client relationships, managing compliance programs, and coordinating global service delivery teams. You will serve as the primary point of contact for a portfolio clients, ensuring exceptional service delivery while guiding and supporting cross-functional teams responsible for execution. The ideal candidate has strong client service experience along with classification, qualification, broker management, import operations and Free Trade. KEY DUTIES & RESPONSIBILITIES · Create a supportive environment where team engagement is seen as central to driving results. · Implement the strategy along with senior management and respective managers. · Collaborate with colleagues to ensure customer needs (whether internal or external, depending on the span of control) are understood, properly prioritized, and being executed as expected. · Evaluate current processes for issues and identify efficiencies including automation, process flow; work with appropriate resources to resolve. · Promptly and effectively manage all queries and concerns, ensuring issues are registered and followed up on; manage corrective and preventive actions as needed. · Perform other related duties as assigned by management. · Adhere to established policies and procedures. KNOWLEDGE & SKILLS KNOWLEDGE AND SKILLS To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable a person with disabilities to perform the essential functions. · Excellent interpersonal and communication skills (both verbal and written) · Demonstrated ability to drive change · Demonstrated ability to drive change · Strong analytical skills and attention to detail · Strong organizational skills WORK EXPERIENCE – MINIMUM REQUIRED 5 years of related experience EDUCATION Preferred: Bachelors Degree or equivalent CERTIFICATIONS DESCRIPTION Certifications and/or licenses related to customs compliance are preferred. COMPETENCIES Accountability Agility Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development.