Manager – Real Estate Operations & Portfolio Support (Family Office)
Skills
About This Role
Overview
We are seeking a highly organised and detail-oriented Manager – Real Estate Operations & Portfolio Support to oversee performance tracking, asset-level operations, reporting, and administration of the Family Office’s real estate portfolio.
Working closely with senior leadership, this role ensures that income-generating and development assets are efficiently managed, accurately monitored, and aligned with the strategic direction.
This role offers a strong blend of asset oversight, analytical responsibilities, stakeholder coordination and governance support.
Portfolio Operations and Reporting
- Maintain asset-level data covering leases, operating expenses, valuations, and documentation.
- Develop portfolio dashboards, KPI summaries, and quarterly performance packs.
- Support valuation cycles and maintain internal tracking tools.
- Prepare reporting materials for senior management and Investment Committee.
Asset Oversight and Management
- Monitor property-level operations including rent collection, renewals, occupancy and service delivery.
- Maintain relationships with tenants, facility managers, brokers, and other service providers.
- Review service contracts, operating costs, lease compliance, and performance risks.
- Ensure insurance coverage, regulatory compliance, HSE standards, and documentation.
- Track business plan execution, including IRR updates, actuals vs underwritten performance.
Transactional and Development Support
- Assist in acquisitions, disposals, and JV execution.
- Coordinate due diligence requirements, data room documentation, and deal execution activities.
- Monitor development progress, budgets, and milestone delivery.
- Governance and Documentation
- Maintain accurate contract files, agreements, and statutory documentation.
- Support financial reconciliations, audit requests, and compliance reviews.
- Ensure alignment with internal reporting processes and approval structures.
Experience and Education
- 8–10 years of experience in real estate operations, asset management or portfolio administration.
- Proven exposure to UAE real estate markets.
- Bachelor’s degree in Real Estate, Finance, Business, or related discipline.
- Familiarity with financial modelling, valuation concepts, and operating metrics.
Technical Skills
- Strong MS Excel skills and comfort with portfolio tracking.
- Exposure to property or FM systems preferred.
- Knowledge of contractual review, budgeting, and lease administration.
Competencies
- Operational discipline and structured work style.
- Strong analytical mindset with attention to detail.
- Confident stakeholder communicator with client-service approach.
- Highly organised with ability to manage multiple priorities.
- High standards of professionalism, integrity and confidentiality.
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