Manager, Product Management

Purpose

Role overview

Acceptance strategy and best practices

• Analyze coverage, merchant needs, capabilities, trends, and barriers; identify expansion opportunities and underpenetrated verticals.
• Create acceptance metrics and reporting frameworks, and maintain best practices covering architecture, enablement, integration, deployment, POS, software-based acceptance, and emerging technologies.
• Develop playbooks, decision frameworks, implementation guidance, and reference models; advise teams, partners, and customers.
• Build external perspectives on next-generation acceptance.

Ecosystem and product leadership

• Engage customer-facing teams, merchants, partners, and ecosystem stakeholders to identify needs, barriers, capabilities, and innovation opportunities.
• Identify ecosystem and distribution gaps and recommend partnerships to scale new acceptance models.
• Translate ecosystem insights into strategy, innovation priorities, and roadmap recommendations.
• Lead initiatives from opportunity assessment through validation, recommendations, roadmap definition, and handoff to execution or commercialization.
• Represent Mastercard at industry events, customer engagements, workshops, and strategic partner discussions; prepare executive presentations, business cases, and recommendations.

Experience and expertise

• Product management experience with card acceptance, including merchant, acquirer, or PSP experience.
• Strong understanding of acceptance ecosystem and architecture, including merchants, acquirers, payment facilitators, gateways, processors, ISVs, POS platforms, commerce platforms, and payment networks.
• Experience evaluating emerging payment technologies and commerce models and developing or launching acceptance solutions, pilots, proofs of concept, or ecosystem-enabled capabilities.
• Ability to take opportunities from market insight through validation, recommendation, and roadmap development.

Capabilities

• Strong analytical, problem-solving, and business case development skills.
• Excellent communication and executive presentation abilities; able to simplify complex topics into actionable recommendations.
• Track record of translating trends and technologies into product strategies, validated concepts, or scalable solutions.

Compensation

• For a role performed in Canada, the posting lists a Toronto pay range of CAD $121,000–$169,000 and possible eligibility for a discretionary annual incentive program.
• Compensation depends on location, experience, and qualifications.

Security responsibilities

• Employees are expected to follow Mastercard security policies, protect information confidentiality and integrity, report suspected security violations, and complete mandatory security training.