Technical Program Management Analyst
Role Overview
Entry-level Technical Program Management Analyst role in Toronto supporting engineering Scrum teams and the program management team.
Reports to the Director of Project Management and partners with Technical Program Managers, Product Managers, and Engineering teams.
The role offers hands-on exposure to cross-functional technology delivery and foundational program management.
Key Skills for This Role
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Program context
Mastercard's Marketing Technology Solutions program is building marketing products intended to empower customers, generate high-value leads, and support the Mastercard brand.
Role overview
Entry-level Technical Program Management Analyst role in Toronto supporting engineering Scrum teams and the program management team.
Reports to the Director of Project Management and partners with Technical Program Managers, Product Managers, and Engineering teams.
The role offers hands-on exposure to cross-functional technology delivery and foundational program management.
Responsibilities
- Support delivery across Scrum teams and products, starting with established products and enhancements.
- Coordinate work across engineering, product, and partner teams such as BizOps and Infrastructure.
- Track timelines, dependencies, risks, and delivery health; escalate issues as needed.
- Support governance, intake, release processes, and adherence to established standards.
- Support Agile execution, priority alignment, stakeholder updates, all-hands, and engineering demos.
- Identify opportunities to improve processes, efficiency, and collaboration.
Candidate profile
- Strong interest in technology and desire to build program management skills.
- Relevant technical exposure through coursework, projects, or an internship.
- Organization, attention to detail, clear communication, analytical thinking, collaboration, curiosity, and openness to coaching.
- Able to manage work independently and partner with others amid changing priorities.
- Agile exposure or interest in learning Agile delivery practices is welcomed.
- Experience with Excel, PowerPoint, Confluence, or Jira is a plus; interest in marketing technology and data is a bonus.
Compensation
- Competitive pay based on location, experience, and qualifications; may be eligible for a discretionary annual incentive program. No specific salary amount or cadence is provided.
Security responsibilities
Employees are responsible for following security policies, protecting information confidentiality and integrity, reporting suspected security incidents, and completing mandatory security training.
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