Manager on Duty

Pay Range:

• $61,051 - $75,000 per year DOE
• In compliance with Hawaii pay transparency expectations, the posted range reflects the anticipated compensation for this role. Final compensation will be determined based on experience, skills, and internal equity.

Benefits:

• 401(k) with company match
• Life insurance
• Employee Assistance Program
• Health insurance
• Vision Insurance
• Disability insurance
• Dental insurance
• Paid time off
• Voluntary Accident insurance

Duties and Responsibilities:

• Shift Leader
• Overseeing the sortation process to ensure compliance with company and client standards and metrics
• Manage ramp operations which include but are not limited to loading and unloading of cargo ULDs onto/from aircraft, ensuring proper weight distribution and secure stowage
• Ensuring sortation and ramp team members are trained to perform their assigned role
• Ensuring the sortation and ramp team complies with TSA requirements
• Managing mis-sorts and damaged packages per procedure
• Ensuring customer required reports are prepared and issued on time
• Reporting safety, security, and theft incidents
• Conducting daily safety briefings at the start of the shift
• Managing the loading of pallets/shuttlesonto the assigned truck for delivery to the designated post office
• Developing sortation and ramp team members for job progression and sufficient bench depth
• Ensuring compliance with customer information and security requirements
• Being punctual for work assignments
• Maintaining a neatly groomed appearance\
• Demonstrating internal and external customer service
• Complying with all applicable laws/regulations, as well as company policies/procedures
• Performing other duties as required
• Ensure efficient and careful handling of GSE.

Qualifications:

• Must have a customer service oriented, friendly, helpful, and professional disposition
• Must have the ability to work in a fast paced and always changing environment
• Must have the ability to manage people effectively
• Must have strong management skills
• Must pass drug screening and background checks, which include employer, customer, and/or SIDA background checks
• Excellent organization, communication (both written and verbal), and interpersonal skills required.
• Must be able to handle sensitive and confidential information.
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
• Computer skills (Microsoft Word and Excel) required for email and customer reports
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment

Physical Requirements:

• The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.

Reasonable Accommodation: