Manager of Inside Sales
Key Skills for This Role
Full Job Posting
Hiring for the following location(s):
- Pompano Beach, FL, USA; Orlando, FL, USA
Objective
We are looking for an experienced Inside Sales Manager to lead and develop a high-performing team of Inside Sales Representatives, focused on delivering profitable sales growth, exceptional customer engagement and strong business results. The Inside Sales Manager will set clear expectations, coach and develop sales talent, drive accountability and execute strategies that support revenue and customer objectives. This role will leverage sales analytics and customer insights to identify growth opportunities, improve sales effectiveness, and partner cross-functionally to execute strategic initiatives and achieve organizational goals.
About Us
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Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.
As a member of the Gemaire team you will enjoy:
Exciting opportunities with a company that is growing
Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
Competitive pay
Paid time off
Tuition assistance
Medical, dental, and vision insurance
Life insurance coverage
401(k) Plan
Employee Stock Purchase Plan
Short Term/Long Term Disability
Health Savings Account with employer contribution
Employee Referral Program
Employee Purchase Program
Duties and Responsibilities
- Manage and motivate the Inside Sales Representatives Team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
- Other duties as assigned.
Required Qualifications
- Proven work experience leading a team of Inside Sales Representatives
- Hands on experience with CRM software, MS Excel, and business intelligence tools.
- In-depth understanding of the sales administration process
- Excellent interpersonal and communication skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- Ability to work with a remote team
- Some travel required.
Preferred Qualifications
- BSc degree in Sales, Business Administration or relevant field preferred
- Experience using various call center software is a plus
- English/Spanish bilingual a plus.
- HVAC experience a plus
- Salesforce experience a plus
- Education/Experience: BSc degree in Sales, Business Administration or
- relevant field. 3-5 years
- Work Environment: Ability to Travel as required.
Physical Demands Demand Frequency
Sedentary – Lifting 0-10 pounds Occasional
Light Lifting – 10-20 pounds Occasional
Moderate Lifting – 20 to 50 pounds Never
Heavy Lifting – 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Frequent
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Frequent
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other – Talk, Drive, visit customers etc. Frequent
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Job Acknowledgment
Since the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated, and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisions
made to it.
Status
Full-Time
Company
Gemaire Distributors, LLC
About Gemaire Distributors
HVAC/R equipment, parts, and supplies wholesaler serving licensed contractors
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