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oracle

Manager/M2M

e& UAE
Dubai, UAE
Full-time
Senior · 7–10 years experience
Onsite
Discovered 2 weeks ago
Control CenterGSMA SGP.02Cisco JasperAirlinqIDEMIAThales

Full Job Posting

Responsibilities

  • Product ownership and roadmap
  • Own the technical roadmap for the connected-car and AV connectivity portfolio; maintain a prioritised backlog with clear acceptance criteria and business cases.
  • Lead the SGP.02 → SGP.32 migration programme: eUICC profile strategy, IPA/eIM architecture, OEM migration waves and backward-compatibility plans.
  • Define product requirements for the connectivity management platforms (Cisco Jasper, Airlinq) and the in-house eSIM subscription-management stack, including APIs, rate plans, multi-APN and A2P services.
  • Design and deliver AI-enabled capabilities on top of the connectivity offering (predictive diagnostics, anomaly and fraud detection, usage forecasting, self-service and support automation), from use-case scoping through production release.
  • OEM and AV-operator engagement
  • Act as the technical counterpart for OEM connectivity teams (VW/Cubic, Tesla, GM, BMW, Stellantis, Chinese OEMs) and AV operators : requirements workshops, solution design, integration testing at the UAE test centre, and go-live.
  • Lead technical RFI/RFP responses and solution architecture for new OEM onboardings and regional opco launches.
  • Own the technical side of operator-to-operator integrations (SGP.02 interconnects, roaming steering, permanent-roaming alternatives) with AT&T, Vodafone, DT, KDDI, Telenor and others.
  • Delivery, vendors and operations
  • Run delivery with internal engineering, network and IT teams and with vendors (IDEMIA, Thales, Valid, Cisco, Ericsson); manage sprints, release plans and UAT.
  • Define and monitor service levels (L1–L4 incident tiers, RCA obligations, 24/7 NOC interfaces) and drive continuous improvement in platform availability and provisioning times.
  • Own business-continuity and regulatory readiness for OEM fleets: roaming-disconnection scenarios, TDRA compliance, data residency, cybersecurity (UNECE R155/R156, ISO 21434) and AV-specific licensing requirements.
  • Data, automation and reporting
  • Build automated dashboards and forecasting for subscriber growth, usage, revenue and platform KPIs; replace manual reporting with reliable data pipelines.
  • Identify AI and automation opportunities across provisioning, diagnostics, anomaly detection and customer support, in coordination with the e& Ignite AI team.
  • Leadership
  • Deputise in technical governance forums, vendor steering committees and OEM executive reviews.
  • Coach squad members and junior product staff; set product-management standards (specs, PRDs, release notes, decision logs).

Qualifications

  • 7–10 years in telecom, automotive or IoT, with at least 4 years as a product owner / product manager or solution architect on connectivity, telematics or eSIM products.
  • Hands-on delivery of at least one OEM or large-fleet connectivity programme (onboarding, integration testing, launch, in-life operations).
  • Working knowledge of Control Center and of a GSMA SGP.02 platform (SM-SR / SM-DP), including eSIM bootstrap orchestration.
  • Demonstrated understanding of the OEM ecosystem: HQ vs regional connectivity decision-makers, Tier-1s, aggregators, importers and dealer networks.
  • Proficient in using AI tools day to day and able to show at least one AI or automation solution implemented on top of a product or operational process.
  • Bachelor's degree in Electrical, Computer, Telecommunications or Software Engineering (or equivalent).
  • Proven ability to write technical product specs, build business case, run vendor workshops and present to OEM and executive audiences.
  • Fluent English; Arabic is an advantage.

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