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Manager, Learning & Development

True Religion
El Segundo, USA
Full-time
Senior · 5+ years experience
Hybrid
USD 120000-140000 yearly / year
Discovered 3 weeks ago
LMSHRIS

Full Job Posting

THE ROLE (what you are accountable for):

Lead LMS Implementation and Launch: Own the implementation and launch of a new Learning Management System. Define the LMS architecture, content taxonomy, user roles, and reporting framework. Ensure a seamless rollout across corporate and retail populations, and develop a post-launch adoption and engagement strategy.

Design and Execute Retail Training Programs: Develop comprehensive onboarding and ongoing training programs for store associates and store management populations. Build product knowledge, selling skills, brand story, and operational standards curricula that are engaging and scalable across a multi-door fleet.

Design Microlearning for Retail Environments: Understand the unique constraints of the retail floor — limited downtime, high turnover, and short attention windows — and translate that into bite-sized microlearning content. Build modular lessons (2–5 minute videos, quick-reference job aids, in-the-moment quizzes) that store associates can complete between customers or during short breaks, without pulling them off the floor for extended training blocks.

Build Corporate Learning and Leadership Development: Design and deliver learning experiences for HQ employees across functional areas including onboarding, management development, and leadership progression pathways. Create structured development plans in partnership with HR and senior leadership.

Develop and Manage Learning Content: Create, curate, and maintain a robust library of training content including e-learning modules, instructor-led training, job aids, video content, and assessments. Ensure all content reflects True Religion brand voice, is legally compliant, and is regularly refreshed to stay current with product, process, and business changes.

Drive Compliance and Mandatory Training: Own the calendar and delivery of all required compliance training, including harassment prevention, safety, loss prevention, and onboarding compliance modules. Maintain completion records within the LMS and report out regularly to HR and Legal stakeholders.

Measure Training Effectiveness and ROI: Establish KPIs and reporting cadences to measure training effectiveness, learner engagement, and business impact. Use data from the LMS, performance management systems, and operational metrics to continuously improve learning programs and demonstrate L&D’s contribution to business outcomes.

Partner Cross-Functionally to Identify Learning Needs: Conduct ongoing needs assessments through partnerships with Retail Operations, Merchandising, HR, and Marketing. Translate business priorities, performance gaps, and strategic initiatives into actionable learning solutions that are delivered on time and on budget.

REQUIRED MINIMUM EXPERIENCE

5+ years of Learning & Development experience, with at least 2 years in a retail or multi-unit environment

Hands-on LMS implementation and launch experience, configuration, content migration, user onboarding, and post-launch adoption management.

Demonstrated experience designing and facilitating retail-focused training programs including new hire onboarding, product knowledge, selling skills, and store operations

Proven instructional design skills across multiple modalities: e-learning, ILT, virtual, video, and microlearning

Strong project management skills with the ability to manage multiple programs and deadlines simultaneously in a fast-paced environment

Experience measuring training effectiveness and reporting on learning outcomes, completions, and business impact metrics

Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field; equivalent experience considered

Background in fashion, apparel, or specialty retail with an understanding of seasonal retail cycles and the demands of a store-based workforce

Experience managing L&D in a high-growth or turnaround environment, with demonstrated ability to build programs with limited resources

Familiarity with talent management platforms, HRIS integrations with LMS systems, and compliance training requirements in multi-state environments.

ADDITIONAL ROLE INFORMATION

Compensation: The anticipated base salary range for this role is $120,000 – $140,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.

Perks : We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.

Work Model: This role is based in El Segundo, CA, and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.

Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

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