Manager - IT Projects

About the Role

Kye Responsibilities

• Gather and review technology strategy, roadmap, objectives, initiatives, and needed projects and conduct workshops to gather and identify projects requirements
• Establish and review IT project management framework, governance, methodologies, tools, and guidelines against latest trends
• Detail projects plans in coordination with related stakeholders in line with business requirements and objectives and ensure proper communication of the plan to all relevant stakeholders
• Identify, analyze and assess risks, review project interdependencies, and develop risk mitigation plan accordingly
• Establish and apply criteria to identify and select vendors that meet organizational priorities and needs ensuring compliance with set requirements
• Prepare RFPs detailing technical needs and vendors requirements to align with project and business objectives in coordination with relevant technology functions, users and vendors
• Assist in assessing and evaluating technology vendors through set criteria to ensure selections meet performance, compliance, and strategic requirements
• Create SLAs outlining service expectations and negotiate terms to ensure vendor commitments support business requirements and objectives
• Manage all IT projects from initiation, planning, execution, monitoring, controlling and closure within the approved budget, timeline and allocated resources
• Engage with vendors throughout the contract lifecycle to ensure smooth execution, consistent communication, and alignment with project timelines
• Provide direction and recommendations on significant risks, solve escalated issues, and follow up the implementation of mitigation plan
• Review, update project status, and recommend needed improvements if any to relevant stakeholders
• Follow-up and monitor project progress, milestones, update dashboards and develop progress reports
• Evaluate vendor performance in meeting SLA terms, identifying and recommending enhancements to optimize service quality if needed
• Ensure timely and effective communication of progress reports, corrective actions, and lesson learned to all project stakeholders

Qualifications

Work Experience

• Minimum of 6 years of relevant experience in IT project management, preferably within large-scale infrastructure or construction-related environments.
• Proven experience in managing IT infrastructure projects (networks, cloud, data centers), with exposure to vendor coordination, RFP processes, and SLA management.
• Experience in aviation, airport, or smart infrastructure projects is preferred but not mandatory.