Manager - International Settlements
Role Overview
Manager role in Broadridge's International Business Process Outsourcing team, based in its new Scotland office.
Lead a multi-level team and take accountability for operational delivery, risk management, and process excellence across EMEA markets.
Own critical settlement processes while providing supervisory leadership.
Key Skills for This Role
Full Job Posting
Role overview
Manager role in Broadridge's International Business Process Outsourcing team, based in its new Scotland office.
Lead a multi-level team and take accountability for operational delivery, risk management, and process excellence across EMEA markets.
Own critical settlement processes while providing supervisory leadership.
Key responsibilities
- Lead, mentor, coach, and performance-manage associates, senior associates, and supervisors.
- Oversee end-to-end EMEA settlements for accuracy, timeliness, and risk mitigation; own critical management settlement tasks and sign-offs.
- Set operational strategy and priorities; manage risk, controls, governance, regulatory requirements, and market deadlines.
- Drive automation, process redesign, continuous improvement, and operational efficiency.
- Serve as subject matter expert and escalation point for complex or high-risk issues.
- Manage stakeholder relationships and oversee audit, regulatory, and governance deliverables.
Qualifications
- Bachelor's degree in Finance, Economics, Business, or a related discipline.
- 10+ years of capital markets operations experience, with significant settlements and trade support exposure.
- Team leadership and delivery of operational objectives in a complex, high-volume environment.
- Deep end-to-end settlement lifecycle knowledge across multiple asset classes and in-depth knowledge of EMEA market practices and cycles.
- Strong risk and control management, analytical, problem-solving, strategic decision-making, stakeholder management, and communication skills.
- Microsoft Office proficiency, particularly Excel and Power BI.
- Settlement platform experience with Euroclear, Clearstream, CREST, or similar.
- Experience leading process improvement, automation, or change initiatives.
Location
- The role is described as based in the employer's new Scotland office.
Key competencies
Leadership, strategic thinking, ownership, accountability, and risk-and-control mindset.
Stakeholder influence, process and operational excellence, decision-making, problem-solving, resilience, and prioritization.
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