Manager Internal Control and Profit ProtectionEMC
Skills
About This Role
Key Responsibilities
- Risk and control management
- Timely coordination/execution of the ICS / Self Assessment of key controls as well as including the mandatory documentation in TeamMate and heading remediation of all identified control deficiencies in collaboration with local Senior Management.
- To review, assess and identify risk within the business proactively and continuously. Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.
- Responsibility for the timely resolution of all audit/Internal Control findings as identified by Corporate Internal Audit and Group Internal Control
- Develop and/or maintain the continuous monitoring framework i.e. key risk indicators.
- Identify opportunities and provide solutions for process enhancements (including automation) to drive process efficiency. Execute assigned projects in areas such as process redesign and process harmonization.
- Build a strong internal and external network and contribute to the growth and development. Actively share best practices with and from other markets.
- Policies & Procedures awareness and processes improvement
- Raise awareness/maintain knowledge of the Global/Market/Local policies and procedures, including regular trainings at local level.
- Design, develop, implement and regular update of local policies (based on global/market policies if existing), procedures and related internal controls, based on best practices and Group requirements.
- Develop, support and lead initiatives/projects focused on improving the efficiency, transparency and effectiveness of business processes.
- Support compliance investigations conducted by the Regional Compliance Officer, Legal Director and address fraudulent/risk related control remediations with urgency as per recommendations.
- Reporting
- Produce periodic report for audits to give local senior management visibility of the risk, findings and opportunities.
- Immediate communication of major control deficiencies
- Timely coordination support on bi-annual Representation Letter process.
- Participation in the Global/Market ICS network including ICS calls, WebEx sessions, conferences, sharing of best practices.
- Profit Protection
- Prepare a risk assessment for retail stores and develop audit plan to evaluate retail controls against standards.
- Continuously monitor high risk transactions in stores and evaluate potential frauds/ abuses
- Act as advisor to retail teams in setting new process and standards
- Ensure that the shrinkage is properly computed, investigated and reported
- Investigation of Internal and External theft and fraud incidents and relevant hotline escalations
Relationship and Performance Management
- Focus on performance through active management and delivery based on KPIs and project schedules.
- Communicate and assertively drive improvements (control and commercially) with local stakeholders
- Develop a strong peer network within the function itself or between functions as needed to drive key processes.
- Business partnering mindset, balanced of good interpersonal and collaboration skills and ability to organize and prioritize.
- Key Relationships:
- Local: Country Leads, Finance Heads, Heads of Departments and Process Owners.
- Market: EM Hub Internal Control and Profit Protection
- Global Functions: Finance, Corporate Internal Audit, Group Internal Controls, Risk Management, Compliance, Sales Channels (Retail, Wholesale, eCom)
- External auditors.
Knowledge, Skills and Abilities
- Thorough understanding of internal control and auditing standards
- Strong analytical skills and business acumen
- Fr
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