Manager - Insurance Management

Overview

Manager - Insurance Management

Job Purpose

Key Responsibilities

• Lead the management and optimisation of the Organisation's insurance portfolio across all applicable lines of coverage to ensure alignment with organisational risk exposure and business requirements.
• Support the development and periodic review of insurance strategies, coverage structures, and renewal approaches to enhance effectiveness, cost efficiency, and protection.
• Identify emerging risks and coverage gaps, and recommend appropriate actions to strengthen the overall insurance framework.
• Benchmark insurance placement strategies, coverage structures, and premiums against market practices to ensure competitiveness and value for money.
• Monitor insurance spend and optimise premium costs to ensure effective utilisation of the insurance budget.
• Oversee the execution of claims management processes to ensure timely, accurate, and compliant handling of all insurance claims.
• Review, validate, and where required directly manage complex, high-value, or sensitive claims to ensure optimal settlement outcomes.
• Engage with insurers, brokers, and key stakeholders in escalated cases to protect organisational interests and resolve disputes effectively.
• Analyse claims trends and loss data to support continuous improvement and risk mitigation initiatives.
• Provide expert advice and guidance to internal stakeholders on insurance requirements, coverage implications, and risk transfer solutions.
• Engage with brokers, insurers, and external partners to ensure effective service delivery and alignment with organisational objectives.
• Support business units in assessing risks and ensuring appropriate insurance coverage is in place.
• Oversee insurance renewal cycles to ensure continuity of coverage, competitive placement, and alignment with organisational requirements.
• Review policy terms, conditions, and limits to ensure adequacy of coverage and compliance with regulatory and internal standards.

Experience And Qualifications Required

• Minimum of 5 years relevant experience
• in senior role.
• Professional insurance certifications such as CPCU, CIRM, ARM, ACII, FCII or equivalent preferred.
• Strong knowledge of corporate insurance lines, including aviation, infrastructure, property, liability, and employee-related insurance programmes.
• Proven experience in claims management oversight, including handling complex or high-value claims and engagement with brokers, insurers, and loss adjusters.
• Strong working understanding of insurance policy structures, renewals, and contractual risk transfer mechanisms.
• Working knowledge of insurance management systems, risk management principles, and reporting tools.
• Strong analytical and commercial capability, with the ability to interpret insurance data and support decision-making.
• Large-scale corporate insurance portfolios within asset-intensive or regulated environments, such as aviation, transportation, infrastructure, utilities, or similar sectors. Exposure to complex insurance programmes covering property, liability, aviation, and employee-related risks, with experience engaging international insurance markets and brokers.