Manager - In Store Operations

Job Title

Role Summary

Role Profile

• Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.
• Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.
• Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.
• Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.
• Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.
• Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.
• Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.
• Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.
• Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.
• Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.
• Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.
• Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.
• Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.