Manager I, Sales Development

Role overview

What you’ll do

• Manage SDR objectives and performance, monitor lead processes and metrics, and catalyze pipeline creation.
• Shape SDR strategy and processes; coach, mentor, motivate, incentivize, and recognize team members.
• Report operational and financial KPIs to senior management and conduct weekly one-to-one meetings with each SDR.
• Recruit, interview, and onboard new team members; evaluate technologies and programs that can improve performance.

What you’ll bring

• Direct SDR or BDR experience and applicable team lead or team management experience.
• Outbound cold-calling experience and a track record managing a high-performing inside sales team.
• Strong understanding of outbound pipeline generation processes; Salesforce.com proficiency is required.
• Two or more years of SDR management experience is strongly preferred.
• Experience with Salesloft and related technology solutions is strongly preferred.
• Strong communication, presentation, interpersonal, and analytical skills; able to report on data trends.

Benefits

• Benefits include flexible time off, learning and leadership development, recognition programs, medical, dental and vision coverage, RSP match, and employee assistance support.
• Additional family support includes parental leave and adoption and maternity-related benefits.

Compensation

• Expected compensation for candidates residing in Canada is $123,300 CAD, with eligibility for a variable commission plan; the posting does not specify a pay cadence.
• Total compensation also includes equity and benefits.

Hiring process

• Applications may be considered for Sales Development Manager opportunities across ServiceTitan, Aspire, FieldRoutes, and Convex; the employing company and team will be specified in the final offer.
• The company says AI-assisted tools support parts of recruitment but are not used to make hiring decisions.