Manager - Guest Fleet Scheduling
Skills
About This Role
Overview
Join our visionary team and help shape the future of transportation!
Job Purpose
The jobholder s responsibility is to plan and provide safe and reliable transportation services to all Guest and employees/stakeholders (on Buses, Fleet vehicles and Buggies depending on role) to ensure safe journeys with minimal delays. The jobholder will Support and coordinate the overall transportation for Mobility division i.e. mainly focused on Guest & employee to ensure business continuity. Act as a coordinator and a primary point of contact for all concerned stakeholders internally and externally in managing Mobility expectations of all the relevant stakeholders impacted. Jobholder will be an integral part of helping to build Land Mobility operations with a focus on driving efficiency and consistency in guest experience in line with the standards The role requires constant management of maintenance of the fleet (in collaboration with the Maintenance team) as recommended by manufacturers, thereby ensuring effective & efficient functioning of the department and a positive guest experience due to up keep of fleet. Job Responsibilities: Control and monitor daily Operations within the function and take timely corrective action pertaining to scheduled, sudden or unexpected trip creation, changes or cancellation due to unforeseen events. Manage service providers to ensure delivery performance standards are fulfilled and operational practices are in line with contractual agreements and SLAs. Plan and schedule vehicle routes (working with dispatchers), amend and update transport timings as necessary, in order to accommodate changes in daily Operations to ensure there are no gaps in transport services provided. Manage and supe
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