Manager, Fraud Risk

Haventree Bank is a Schedule I Canadian bank dedicated to advancing financial security and upward mobility for Canadians underserved by traditional financial services. Through our broker-distributed alternative mortgage and GIC solutions, as well as our growing digital banking platform, we provide straightforward products that support long-term financial well-being and meaningful growth.

As a CDIC-insured, federally regulated bank, we offer the trust and stability of a traditional financial institution while embracing the innovation and customer-first mindset of a modern digital bank.

If you're looking for a place where your work has a direct impact, your ideas are valued, and innovation is encouraged, Haventree Bank is the place for you.

Reporting to the Director of Fraud Management, the Manager, Fraud Risk will play a key role in building and shaping daily operations while developing fraud risk strategies for a range of new products. This role is responsible for using data analytics to identify fraud trends, designing scalable controls, and collaborating across teams to balance effective fraud prevention with a strong customer experience. The position requires a data-driven, solution-oriented mindset and the ability to thrive in a dynamic environment. The ideal candidate is inquisitive, proactive, and motivated to build fraud prevention capabilities from the ground up.

A university degree in a related field, such as Business, Engineering, Data Science, or equivalent

The position requires 5+ years of experience in fraud operations, financial crime, or risk management within the financial services industry

Demonstrate a strong understanding of fraud vectors, tactics, and emerging trends across a broad range of financial products and services.

Proven experience working with card programs and payment ecosystems, with a strong understanding of fraud risks and controls

Experience working fraud detection tools, SQL, Python, Tableau for visualizations and analytics

Familiarity with fraud risk management – ideally at a startup or high growth-environment

Strong communication skills, with the ability to translate data insights into actionable business recommendations

Demonstrate a self-driven, energetic, and results-oriented approach, with a strong commitment to delivering value to the organization

Experience with KYC processes and AML/ATF requirements would be an asset.

The position requires strong written and verbal communication skills and exceptional organization and time management skills.

While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.

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Stay in touch with us, if this position is not the right one for you – please click on this link for other roles at Careers | Haventree Bank or follow us on LinkedIn at www.linkedin.com/company/haventree-bank/

Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process by contacting [email protected]

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