Manager

Position description: Own end‑to‑end delivery of the O2C implementation program, acting as the single point of accountability between business, IT, vendors, and corporate functions to ensure disciplined, timely, and high‑quality execution of the approved to‑be processes and systems.

• Own the overall implementation plan, milestones, risks, and dependencies
• Drive day‑to‑day execution across business, IT, systems integrators, and vendors
• Ensure adherence to approved process designs, BRDs, RACIs, and controls
• Manage SIT/UAT, cutover planning, and go‑live readiness
• Coordinate change management, training, and business adoption
• Provide structured reporting to senior management (status, risks, decisions required)
• Enforce governance, scope control, and issue escalation

• Reporting Designation: CEO
• Reporting Department: Business Transformation

• 8–12+ years of management experience, preferably in FMCG / distribution / supply chain environments
• Proven delivery of Order‑to‑Cash implementations (SAP + front‑end / WMS exposure strongly preferred)
• Strong business process understanding across Sales, Logistics, Finance, and Credit
• Experience managing complex integrations and multiple stakeholders
• Hands‑on, structured, execution‑focused mindset
• Strong communication with senior stakeholders
• PMP / PRINCE2 / similar certification preferred

• Very strong execution discipline

• Comfortable operating between business and IT

• Able to challenge, push decisions, and drive closure

• High ownership mentality; no dependency on consultants to “run” the project

Project Initiating and Planning Project initiating and planning is the ability to create a set of plans to help guide project team through the implementation and closure phases of the project.

The plans created during this phase will help manage time, cost, quality, changes, risk, and related issues.

It will also help control staff and external suppliers to Ensures that project teams delivers the project on time, within budget, and within schedule.

Advanced

Project Management Knowledge and ability to apply formal project management principles and practices during the planning, implementation, monitoring and completion of projects, ensuring effective management of scope, resources, time, cost, quality, risk and communications.

Expert

Operational Excellence Operational Excellence is the ability to consistently and efficiently deliver high-quality products or services while optimizing processes, minimizing waste, and achieving exceptional performance across key metrics.

It involves the continuous improvement of operations, the use of best practices, and a focus on enhancing productivity, customer satisfaction, and cost-effectiveness.

Expert

Rigat Al Buteen, Dubai, Dubai, United Arab Emirates