Manager, E-commerce Category Management

Position Summary

Sales Strategy and Planning

• Own category KPIs, forecasting, management planning, and P&L for assigned direct-to-consumer and marketplace categories.
• Manage marketplace product portfolios, merchandising, listings, pricing optimization, and content publishing.
• Coordinate online marketplace marketing, promotional opportunities, and content creation.
• Perform QA for online product and offer launches and ensure communications comply with IP, legal, and product requirements.
• Manage lifecycle planning for 300+ current products and 100+ annual launches, including end-of-life plans and pricing.
• Analyze promotion P&L, sales trends, traffic, conversion, SWOT, ROI, and market performance.
• Create sales forecasts and regular reports for senior leadership.

Sales Initiatives and Partner Management

• Develop promotion and offer tactics using market research and competitive analytics.
• Support dropship opportunities and conversion with direct account managers.
• Coordinate sales initiative requirements with operations and supply chain teams.
• Monitor site readiness and promotion execution to minimize customer escalations and negative sales impact.
• Manage eStore sell-out forecasting, SCM, CPFR, and CMF processes for marketplace and dropship business.
• Manage relationships with resellers, distributors, payment providers, marketplaces, direct customers, and service providers.
• Conduct partner business reviews and develop account-specific sales and marketing plans.

Skills and Qualifications

• Associate's degree in Marketing, Business, or a related field, or equivalent consumer electronics experience.
• 5-7 years of e-commerce, marketplace, strategy and planning, or product management experience.
• Demonstrated people management skills and strong analytical, persuasion, communication, and planning skills.
• Expert Excel, Word, and PowerPoint skills and proficiency with online analytical processing tools such as Omniture and Google Analytics.
• Experience with e-commerce and marketplace CMS platforms and understanding of product and promotion cycles.
• SEO/SEM knowledge and ability to travel overseas.
• CommerceHub, eBay, Amazon, Shopify, and digital performance marketing experience are assets.

Compensation and Benefits

• Base salary range is $93,000 to $128,000; actual pay depends on job-related knowledge, competencies, qualifications, skills, and experience.
• Regular full-time total rewards may include variable incentive, savings matching, health and dental benefits, wellness benefits, development opportunities, and employee perks.
• Benefits include employee discounts, employer-paid medical and dental coverage, RRSP plan, tuition reimbursement, and additional well-being days.