Manager - Digital Platforms & MDM Integration Architect - Supply Chain Consulting - Qatar

About This Role

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY is a leading global consultancy firm dedicated to delivering innovative solutions to complex business challenges. With a reputation for excellence, we collaborate with clients across various industries to drive transformational change, optimize performance, and achieve sustainable growth.

The Opportunity The Supply Chain and Operations Consulting team drives business performance by optimizing and transforming supply chain and manufacturing functions. They design advanced planning processes, translate business strategy into actionable supply chain solutions, and enhance manufacturing productivity through digital and operational improvements. The team also develops frameworks to improve supply chain services and operations across value chains.

We are seeking a manager to join the team in a Digital Platforms & MDM Integration Architect role within Supply Chain and Operations Consulting.

Key Responsibilities

• Define and manage Northbound (to BCRM) and Southbound (to Head-End) API protocols to ensure real-time command execution (e.g., remote disconnect).
• Implement automated "Health Checks" to detect data synchronization drops between the MDM and BCRM databases.
• Oversee the health of the MDM-to-Billing (CIS) and MDM-to-Outage (OMS) integrations.
• Optimize API performance between the MDM and the Customer Information System (CIS).
• Optimize data processing pipelines to handle 15-minute interval data for 1M+ meters without latency.
• Oversee the "Master Data" synchronization to prevent billing "drop-offs".
• Document the full integration architecture and all API "tribal knowledge" held by the vendor to eliminate "black box" knowledge if any.
• Act as the explicit advisory anchor for VEE configuration: validation/estimation/editing logic, thresholds, and exception handling expectations
• Define integration quality KPIs: data completeness, timeliness, reconciliation frequency, and interface reliability
• Advise on remote command governance principles from a systems perspective (authorization, sequencing, auditability, rollback)

Qualifications

• 12+ years in Utility Enterprise Software Architecture, Middleware and Integration. Expert knowledge of Enterprise Service Buses (ESB) and CIM (Common Information Model) standards.
• Bachelor’s or Master’s degree in Software Engineering, Information Systems, or Computer Science.
• Master’s degree in business administration or master’s degree in digital Transformation / Innovation Management.
• Consulting working experience is preferred
• Experience in the Utilities sector is required, with mandatory expertise in the Electric sector; experience in the Water sector is an advantage.
• English is mandatory, Arabic is a plus.

Work Environment

• Based in the Middle East (KSA, UAE, Qatar,..), with flexibility for remote and onsite engagements.
• High-performance team culture fostering continuous learning and development
• Travel may be required based on client needs

What We Look For Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fuelled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.