Manager, DevOps

Role Overview

Lead and Develop the DevOps Function

• Lead, mentor, and develop DevOps, cloud, and infrastructure engineers.
• Set team goals, performance expectations, and measurable outcomes.
• Support employee growth through coaching, mentoring, career development, and feedback.

DevOps Strategy and Engineering Excellence

• Define and execute the DevOps strategy, roadmap, and engineering standards.
• Drive Infrastructure as Code, automation, and configuration management practices.
• Evaluate tools and platforms while balancing technical debt, operational risk, business priorities, and engineering capacity.

Secure and Scalable Infrastructure

• Design, implement, and maintain scalable, secure, highly available cloud infrastructure.
• Establish practices for cloud operations, reliability, observability, performance, and availability.
• Support capacity planning, disaster recovery, business continuity, infrastructure lifecycle management, and cost optimization.

Delivery and Operational Performance

• Own and improve CI/CD pipelines and deployment processes.
• Implement monitoring, logging, alerting, and incident management capabilities.
• Lead root-cause analysis and track deployment, lead-time, availability, reliability, and recovery metrics.

Organizational Partnership

• Collaborate with Engineering, Security, Architecture, and Product teams.
• Promote DevSecOps practices covering security controls, vulnerability management, access management, and compliance.
• Develop documentation, standards, runbooks, and operational procedures and manage technology vendor relationships as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• At least seven years of relevant DevOps, cloud infrastructure, SRE, systems engineering, or related experience.
• At least three years of experience leading or managing technical teams.
• Experience with a major cloud platform, CI/CD, Infrastructure as Code, containers, orchestration, observability, incident response, DevSecOps, and Git.
• Strong understanding of Windows, Linux, networking, databases, and distributed systems.
• Excellent communication, leadership, organizational, and problem-solving skills.