Manager, Community Engagement

Job Description

Key Responsibilities

• Community & Brand Leadership: Serve as the regional lead for all community engagement initiatives, ensuring alignment with local priorities, national strategies, and organizational values.
• Amplify regional brand presence by championing meaningful community partnerships, sponsorships, and engagement opportunities that reinforce our identity and purpose.
• Advance DEI priorities through inclusive program design, equitable partnerships, and visible participation in community events.
• Champion recognition of community engagement efforts by elevating stories, outcomes, and colleague participation across channels and forums.
• Operational Excellence & Financial Stewardship: Ensure robust and timely execution of community payment processes by managing vendor setups, tracking first payments and disbursements, and maintaining accurate documentation across systems such as SharePoint and Cybergrants.
• Proactively monitor payment timelines, addressing outages or delays by coordinating alternate arrangements and leveraging EFT/ACH options to protect year-end commitments and community investments.
• Maintain transparent, audit-ready records and logs to support governance, risk mitigation, and compliance with financial and regulatory standards.
• Establish and sustain standardized workflows for reporting, approvals, and documentation to enhance visibility, efficiency, and consistency across regions.
• Colleague & Community Advocacy: Champion an inclusive and collaborative culture by encouraging colleague participation in community engagement efforts.
• Support feedback mechanisms and participation in programs that promote diversity of thought, equitable representation, and shared learning.
• Demonstrate agility and responsiveness in navigating shifting priorities, emerging community needs, and evolving regional dynamics.

Job Requirements

• Bachelor's degree or equivalent experience in community engagement, corporate citizenship, communications, operations, or a related field.
• 5+ years of progressive experience in stakeholder management, community engagement, operations, or program execution within a complex organization.
• Demonstrated experience managing financial processes, governance, and documentation in an audit-sensitive environment.
• Strong understanding of community investment models, DEI principles, and brand stewardship.
• Exceptional relationship-building, communication, and influence skills across senior leaders and cross-functional partners.
• Proven ability to balance strategic thinking with operational execution in a fast-paced, evolving environment.
• French language skills is an asset.

Pay Details

• $96,900 - $136,800 CAD.
• TD is committed to providing fair and equitable compensation opportunities to all colleagues.
• The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Work Details

• Work Location: London, Ontario, Canada.
• Hours: 37.5.
• Line of Business: Sales & Customer Distribution Support.

Total Rewards Package

• Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

• This job opportunity is subject to provincial regulation for employment purposes.
• We will provide training and onboarding sessions to ensure you have everything you need to succeed in your new role.
• We'll reach out to candidates of interest to schedule an interview.
• Accommodations are available for applicants who require them.