Manager, Commercial Operations

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

Equal Opportunity & Privacy

Qualifications

• ALONG
• 6+ years in commercial operations, deal desk, order management, sales operations, or revenue operations, including time owning a high-volume transactional process.
• A track record of building, not just running. You have replaced a manual process with a designed one and can point to the automation, the controls, and the measured result.
• Hands-on depth in Salesforce and Salesforce CPQ. You write requirements, design quoting and approval logic, configure and test it yourself, and can tell a configuration problem from a process problem.
• Technical range beyond the admin console: flows and validation logic, API-based and marketplace integrations, and scripting or SQL to reconcile and investigate data at volume. You can partner with Revenue Engineering as a peer on design.
• Experience with usage-based or consumption-based contracts: metering, commits, overages, contract structure, and the downstream billing and revenue recognition implications.
• Experience operating across a shared quote-to-cash process. You know where order management ends and Accounting begins, and you design the handoff so neither side is cleaning up after the other.
• Process-engineering instincts. You instrument before you optimize, design for the standard case and route the exception, and measure by throughput and error rate rather than activity.
• A bias toward field experience. You have made a transactional process materially faster or simpler for a sales team and can describe how you knew it worked.
• Comfort partnering with Accounting, Finance, and Legal on order form and contract mechanics.
• Sound judgment under deal pressure. You can hold the line on a structure that breaks the system, and advocate for the field when the exception is justified.
• Clear written and verbal communication. You can explain a commercial rule to a rep in one paragraph and brief leadership on what's at risk at quarter-end.

Preferred Qualifications

• Marketplace operations experience with AWS, GCP, or Azure – private offers, CSP transactions, and reconciliation – strongly preferred.
• Experience managing or mentoring analysts a plus; this role is expected to grow a team as volume scales.
• Bachelor's degree, quantitative or technical field preferred.