Full Stack Software Engineer, Support Operations

You’ll design and build the systems that sit between ClickHouse’s customers and the teams who serve them. The work is varied by design, and you’ll move between problem types as priorities shift:

Intelligent routing and decision systems. Software that decides where work should go and who should handle it, weighing many signals at once, and is built to adapt as the business scales.

AI-powered customer experiences. Customer-facing and internal experiences that understand what someone needs, recommend the best next step, and know when to hand off to a human.

Internal platforms and tooling. Applications that give Support, RevOps, and GTM teams the leverage to work faster and more accurately, built to production standards.

Integrations and data flow. Connections across Salesforce, live chat, incident management, Slack, GitHub, and more, so workflows and data move cleanly between systems.

Automation and observability. Systems that remove repetitive work, surface what’s breaking, and give teams confidence in what they’re running.

Across all of it, you’ll partner with core Engineering to ship to production, and own what you build: code review, testing, monitoring, and continuous improvement.

3–5 years building and shipping full-stack software in production, with tools like TypeScript/JavaScript, Node.js, and React (or comparable)

Experience developing with APIs, webhooks, and integrations between distributed systems

Hands-on experience close to support: as a support or technical support engineer, or by building tools or integrations for a support, CS, or RevOps team

Confidence with Git and safe, version-controlled deployment workflows

The ability to translate operational needs into solutions that non-engineers can follow

A shipper’s mindset: self-driven, curious, and comfortable owning a problem end-to-end in a remote, globally distributed team

Comfort using AI tools day to day in how you build, with a clear sense of where to trust them

Experience building LLM-powered features in production (routing, retrieval, evaluation, or observability)

Salesforce platform experience (Apex, LWC, Flows, custom objects) or certifications; if you don’t have it, the appetite to get there quickly

Support and incident tooling: Pylon, incident.io , PagerDuty, Zendesk, Slack APIs, GitHub APIs

Experience with ClickHouse or other analytical databases

Experience in an early-stage or greenfield environment, or embedded in a support, RevOps, or business-systems function

As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here . Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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