Manager - Central Product Configuration
Role Overview
The role is Team Member – Central Product Configuration within Central Operations Group, Active Operations, Charging Operations – IN and VAS.
The job level and designation are M1 / Manager.
Key Skills for This Role
Full Job Posting
Role
The role is Team Member – Central Product Configuration within Central Operations Group, Active Operations, Charging Operations – IN and VAS.
The job level and designation are M1 / Manager.
Location
- The description lists Pune, Maharashtra and Hyderabad, Telangana.
Job Purpose
- Implement rating, tariff plan, recharge, and Etopup/Euronet grid business configurations within turnaround time.
- Open short codes and levels and configure channel commissions and profiles.
- Support product go-live and user acceptance testing.
- Clean up IN products and Etopup commission profiles, MRP, OTF, and versions.
- Provide reconciliation support for product and subscriber provisioning.
- Resolve product-related customer complaints within turnaround time.
- Prepare product-related audit artifacts.
Key Accountabilities
- Ensure product implementation and delivery within timelines.
- Perform quarterly cleanup of zero-subscriber products with marketing and planning.
- Configure new retailer grades and commission profiles within turnaround time.
- Manage vouchers and provide reconciliation support.
- Process bulk customer benefits and close reconciliation and UAT observations.
- Support SDP, AIR, and ECMS integrations and product testing and validation.
- Support plan mapping and promotional configuration for UPSS and MVIVA teams.
- Close customer and retailer OTF-related complaints.
Experience and Knowledge
- Around 2–4 years of experience in product configurations.
- Domain expertise in databases, Linux, and application architecture.
- Knowledge of CAMEL and Diameter protocols.
- Understanding of Ericsson IN architecture.
- Knowledge of prepaid voice, SMS, USSD, and data charging call flows.
- Prior operations-domain experience and awareness of operational processes.
Qualifications
- Bachelor of Engineering in Electronics and Communication, MCA, or Bachelor of Engineering in Computer Science.
About the Employer
Vodafone Idea Limited is an Indian telecom service provider formed through an Aditya Birla Group and Vodafone partnership.
The company provides voice and data services and is developing digital and on-ground infrastructure for retail and enterprise customers.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at VodafoneZiggo
Manager - Procurement
, IND
Vodafone Idea is seeking a procurement manager to oversee purchasing, contracts, inventory, vendor compliance, and import and customs-clearance activities. The role requires coordination with internal stakeholders, vendo
Manager- Regional Account Service Mgr
, IND
The employer is seeking a Regional Account Service Manager to lead service strategy, collections, customer retention, and engagement for strategic B2B accounts. The role focuses on customer experience, service improvemen
Manager - Territory Sales Manager
, IND
The employer is seeking a Territory Sales Manager for distribution handling, team handling, and achievement of gross and MNP targets. The source provides very limited role information and does not specify employment type
AGM-BI Project & Aggregate Creation
, IND
The employer is seeking an AGM to lead business intelligence project and aggregate creation activities. The role covers BI integration, business requirements, project planning, UAT, data integrity, reporting, and coordin
AGM - Acc Mgr - OTT & Neoscaler Sales
, IND
Vodafone Idea is seeking an AGM to grow hyperscaler, OTT, and neoscaler connectivity business through account management, consultative solution selling, and full-cycle sales execution. The role requires 5+ years in B2B t
Manager-Territory Sales
, IND
The employer is seeking a Territory Sales Manager to drive telecom sales and revenue through mass-retail distribution in the Delhi territory. The role covers channel-partner execution, retail expansion, stock availabilit
Manager - Territory Sales MT & SPO
, IND
Vodafone Idea is seeking a Territory Sales Manager to drive mass-retail distribution and achieve product sales and revenue targets in Delhi. The role manages channel partners, retail availability, promotional activity, o
AGM - Digital & Alliance Lead
, IND
Vodafone Idea is seeking an AGM to grow digital net acquisition for postpaid sales and lead digital order fulfilment through retail stores and dedicated partners. The role also develops digital store experiences and ente
Manager - Procurement
, IND
Manager- Regional Account Service Mgr
, IND
Manager - Territory Sales Manager
, IND
AGM-BI Project & Aggregate Creation
, IND
AGM - Acc Mgr - OTT & Neoscaler Sales
, IND
Manager-Territory Sales
, IND
Manager - Territory Sales MT & SPO
, IND
AGM - Digital & Alliance Lead
, IND