Manager, Business Analysis
Role Overview
Leads a team of Business Analysts partnering with stakeholders to understand needs and translate them into actionable requirements.
Establishes consistent, high-quality analysis practices and works with business leaders, project managers, and technical teams to deliver organizational value.
Reports to the Director, IT PMO.
Key Skills for This Role
Full Job Posting
Role overview
Leads a team of Business Analysts partnering with stakeholders to understand needs and translate them into actionable requirements.
Establishes consistent, high-quality analysis practices and works with business leaders, project managers, and technical teams to deliver organizational value.
Reports to the Director, IT PMO.
Responsibilities
- Lead, develop, coach, mentor, and retain Business Analysts, including staff and contractors; allocate team resources across projects.
- Perform hands-on business analysis when needed and manage IT project and enhancement intake, priorities, and resource workloads.
- Establish and improve analysis methodologies, standards, tools, and documentation practices; ensure the quality of requirements, process maps, and user stories.
- Translate strategic priorities into initiatives, support data-driven prioritization and roadmaps, and align business needs with project objectives and technical solutions.
- Oversee requirements through the full lifecycle and ensure solutions are clear, complete, testable, and aligned with business objectives.
- Drive process improvement and operational efficiency; support user acceptance testing and change management.
- Ensure governance, risk management, and compliance with organizational policies, regulations, and industry standards; support audits.
Required qualifications
- At least 5 years of experience as a Business Analyst or Systems Analyst.
- Post-secondary degree or diploma in Business Analysis, Information Management Systems, or a related discipline.
- Prior experience in retail, distribution, or inventory management and knowledge of relevant practices and technologies.
- Computer proficiency, particularly with Windows-based applications, and hands-on business and technical requirements analysis experience.
- Understanding of software design, development, and database fundamentals, plus basic knowledge of model-driven architecture.
- Analytical, problem-solving, decision-making, organizational, planning, prioritization, and communication skills.
- Ability to build stakeholder support, provide customer service across organizational levels, and manage multiple priorities to strict deadlines.
Preferred experience
- Experience with Business Process Modeling Notation (BPMN) is considered an asset.
Location
- The position is based at Gibraltar House, 77 Main Street, Winnipeg, Manitoba. The description states a specific work location.
Compensation
- A competitive salary is offered; no pay amount or compensation cadence is specified.
About the employer
The North West Company is a retailer serving rural and urban communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean, with an emphasis on food.
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