Manager, Assurance Professional Practice Group Operations

What You'll Gain/ Impact

Key Responsibilities

• Oversee the daily operation, governance, and continuous improvement of assigned operational processes and software platforms across business units.
• Establish process standards, ownership, controls, documentation, and service expectations for assigned operational workflows.
• Lead cross-functional operational projects and initiatives from scoping and planning through implementation, adoption, and post-implementation review.
• Manage legal, licensing, and related compliance workflows to support timely, accurate, and documented completion of requirements.
• Administer assigned software platforms, including business requirements, configuration coordination, testing, issue resolution, access governance, and enhancement prioritization.
• Draft, maintain, communicate, and enforce policies, procedures, and operating standards within the role's area of responsibility.
• Monitor operational, compliance, vendor, and reputational risks; recommend controls and coordinate corrective actions with appropriate stakeholders.
• Partner with business unit leaders and subject matter experts to align processes, resolve cross-functional issues, and support consistent execution.
• Develop metrics and reporting to evaluate process performance, control effectiveness, service quality, and improvement opportunities.
• Serve as a liaison to executive leadership by presenting operational priorities, risks, decisions, recommendations, and progress updates.
• Maintain audit-ready process and system documentation and support internal reviews, external requests, and remediation activities.
• Provide process guidance, training, knowledge sharing, and mentorship to junior staff and stakeholders
• Bachelor's degree required; MBA or relevant professional certification preferred.
• Five or more years of progressively responsible operations experience, including ownership of cross-functional processes, systems, or programs.
• Experience leading operational projects and partnering with stakeholders across multiple business units.
• Experience administering business applications and managing workflow, governance, compliance, legal, licensing, risk, or vendor-management processes.
• Demonstrated ability to develop policies, define controls, document processes, analyze operational information, and communicate recommendations to senior and executive stakeholders.
• Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Lean Six Sigma Green Belt, Certified ScrumMaster (CSM), or Prosci/ACMP change management certification preferred
• Why work for Aprio:
• Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
• Perks/Benefits we offer for full-time team members:
• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options
• What’s in it for you:
• Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
• An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
• A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
• Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
• Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
• Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.

Candidate Qualifications

Additional information

Preferred Qualifications

• Bachelor's degree required; MBA or relevant professional certification preferred.