oracle
Manager Assistant - Enterprise Architecture
American Express
Sunrise, USA
Full-time
Manager · 3+ years experience
Hybrid
Discovered 6 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Qualifications
- 3+ years of experience in a chief of staff role supporting a high performing team.
- Experience supporting and working with cross functional teams in a dynamic fast-paced environment.
- Strong program management capability with comfort operating in ambiguity and change.
- Ability to manage, prioritize and complete multiple time-sensitive tasks within specified timeframes.
- Exceptional executive storytelling capability especially through PowerPoint and written narrative, is a must.
- Demonstrated ability to influence leaders and drive alignment without formal authority.
- Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills, with sound judgment around tone and audience.
- Ability to adapt to situations to quickly resolve issues and/or gain alignment.
- Ability to effectively negotiate and influence to reach desired outcomes.
- Ability to prioritize and work independently or with minimal direction.
- Ability to act diplomatically and respectfully when communicating with individuals of varying levels.
- Expert level of written and verbal communication skills.
- Experience creating executive level presentations.
- Accuracy and attention to details.
- Flexible, proactive, well organized, resourceful, and efficient.
Responsibilities
- Executive & Leadership Enablement Act as a strategic partner to the Vice President, supporting day‐to‐day team operations, priorities, and follow‐through
- Drive clarity across leadership objectives, decisions, and expectations to ensure consistent execution
- Anticipate risks, misalignment, or execution gaps and proactively address them through structured communication and action plans
- Cross ‐ Team Collaboration & Alignment
- Drive alignment across architecture, technology, and partner teams to deliver shared outcomes.
- Serve as an integrator across initiatives—connecting dependencies, resolving friction, and maintaining momentum.
- Facilitate effective collaboration across leaders with differing priorities, perspectives, and timelines.
- Program & Roadmap Management
- Own program management for strategic initiatives, including. roadmaps, goals, milestones, dependencies, and risks.
- Track progress against commitments and ensure timely escalation and course‐correction as needed.
- Translate strategy into executable plans with clear owners, timelines, and success measures.
- Executive Forums & Event Management
- Plan and manage logistics for high‐profile leadership engagements, including:
- Town halls and all‐hands.
- Talent reviews and succession discussions.
- Staff meetings, skip‐level meetings and leadership forums.
- Ensure meetings are well‐structured, outcome‐driven, and supported with clear materials, agendas, and follow‐ups.
- Operational Excellence & Communication
- Drive consistency and rigor across leadership communications, updates, and deliverables.
- Exceptional ability to collect, synthesize, and translate technical concepts from architects and engineers into impactful, executive‐level presentation documents that drive understanding and alignment.
- Continuously refine operating rhythms, templates, and processes to improve efficiency and impact.
- Executive & Leadership Enablement
- Act as a strategic partner to the Vice President, supporting day‐to‐day team operations, priorities, and follow‐through
Preferred Qualifications
- Ability to effectively negotiate and influence to reach desired outcomes.
About American Express
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