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Manager – Asset Management Systems (IBM Maximo)

Dubai Holding
Abu Dhabi, UAE
Full-time
Senior
Onsite
Discovered 3 weeks ago
IBM MaximoCAFM systemsEnterprise application managementAsset lifecycle managementPreventive maintenance and work order managementFacilities management processes

Full Job Posting

About the company

Dubai Holding Community Management provides community and district management services and manages residential communities and districts in Dubai.

Its services include community and district management, technical management, and financial management.

Role purpose

Manager responsible for managing, optimizing, and continuously improving the CAFM system, IBM Maximo, and other enterprise applications.

The systems support facilities management, asset lifecycle management, financial control, and operational efficiency.

Key responsibilities

  • Oversee daily operations and performance of Maximo and related applications; lead implementation, customization, upgrades, integrations, and enhancements.
  • Improve facilities workflows, automation, mobile access, usability, adoption, and integration with ERP, Finance, HR, CRM, and other systems.
  • Identify digital transformation opportunities and maintain data integrity, compliance, and security.
  • Develop dashboards, KPIs, and reports on asset performance, maintenance, cost management, and compliance.
  • Train and support users; maintain user guides, process flows, knowledge bases, and documentation.
  • Lead projects within scope, timeline, and budget; manage vendors, service-level agreements, and contracts.
  • Gather business requirements, liaise between facilities and IT, and align solutions with strategic objectives and sustainability goals.

Qualifications and experience

  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • 5–7 years of CAFM system management experience, with hands-on IBM Maximo expertise.
  • Experience managing enterprise applications such as ERP, HR, or CRM and their integrations.
  • Track record implementing and optimizing Maximo asset management, work order, and preventive maintenance modules.

Technical and behavioural competencies

  • Strong understanding of facilities management and asset lifecycle management; expertise in digital automation strategies.
  • Familiarity with ITIL practices and enterprise integration methods; advanced Maximo administration and troubleshooting.
  • Problem-solving, analytical, decision-making, communication, interpersonal, cross-functional, and vendor collaboration skills.
  • Detail-oriented with a focus on efficiency and process optimization.

Benefits

  • The company describes a comprehensive benefits package, career development opportunities, and a collaborative work environment.

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