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Maintenance Technician I

Hilton Grand Vacations
Kissimmee, USA
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

Job Requirements

  • High School Diploma or GED (preferred).
  • A minimum of six months customer service and/or hospitality experience.
  • Must have excellent inter-personal skills when dealing with guests, associates, and the general public.
  • Must be able to learn and adapt to a fast-paced environment.
  • Possess a team player attitude and able to take direction from Engineering Manager.
  • Possess and display a positive attitude.
  • Don’t wait, apply today!
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

  • Specific Job Duties
  • Provide excellent service to both external and internal customers.
  • Responsible for maintaining proper working relations within the department and with other operating departments on property.
  • Maintain accurate records for work orders/preventive maintenance, safety, repair/replace of major equipment, inventory of parts and supplies.
  • Ability to address the concerns and maintenance needs of guests and associates in a friendly and professional manner.
  • Ability to use hand and power tools.
  • Ability to climb and work on ladders up to 20 feet in height.
  • Complete work orders including preventive maintenance and planned corrective daily work orders reported by engineering management, front desk, or otherwise assigned during the shift. This work shall include but not limited to landscaping, hardscape repairs, assets cleaning, guest call, non guest calls.
  • Pass on written communication to Supervisors. Daily logs must be filed in logbook, and work orders must be completed in the MMS or local tracking system.
  • Ensure the satisfaction of all guests by providing quick and satisfactory service to owners and guests.
  • Carry out all requests from management necessary to provide 100% customer satisfaction within the associate's ability.
  • Abide by all company and engineering policies and procedures.
  • Follow all safety procedures when performing duties. Ensure OSHA standards are followed at all times.
  • Responsible for learning and meeting all necessary engineering requirements for future growth in the department.
  • Must have schedule flexibility to accommodate a 7-day work week. Must be willing to abide by policies as stated in the HGV Employee Handbook.
  • Follow all safety procedures when performing duties.
  • Ensure OSHA standards are followed at all times.
  • Must have schedule flexibility to accommodate a 7-day work week.
  • Must be willing to abide by policies as stated in the HGV Employee Handbook.

Preferred Qualifications

  • High School Diploma or GED (preferred).

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